VOSS Case Studies
An VOSS for Contact Centers – PCA Replacement
This contact center service provider replaced Cisco Prime Collaboration Assurance with the VOSS platform.
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More on: contact center management
VOSS for Healthcare
Alpine Health Technologies selected VOSS to launch a new UC service, enabling expansion into the hosted UCaaS market with a centralized automation and orchestration platform.
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More on: multi-vendor management
VOSS for Service Provider
Canadian service provider chooses VOSS for multi-vendor UC monitoring.
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More on: UC automation
VOSS for Service Provider – PCA Replacement
North American service provider replaces Cisco PCA with VOSS.
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More on: UC monitoring
VOSS for Service Provider – PCA Replacement
Read how this South African service provider deployed VOSS to maintain a high QoS while offering its customers the latest UC tools.
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More on: multi-vendor management
VOSS for Service Provider
Tier 1 service provider decides on VOSS to monitor and manage 0ver 40,000 users.
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More on: UC monitoring
VOSS for Manufacturing
A 35,000 seat Manufacturer with a mixed UC estate is managed by VOSS, resulting in improved customer experience and time saving.
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More on: UC migration
VOSS for Multinationals
See how a large American multinational conglomerate removed unified communications complexity and took control of spiralling tech costs.
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More on: UC automation
VOSS for Service Providers
Learn how VOSS made significant enhancements to SFR’s hosted Cisco cloud platform through integration with Microsoft Teams.
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More on: multi-vendor management
VOSS for Finance
Discover how a finance company offered its employees the full suite of UC tools, to improve business processes and inter-company communications.
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More on: UC automation
VOSS for Healthcare
See how VOSS has given a healthcare provider the infrastructure to serve its huge workforce, and evolve its business model to unlock new revenue streams.
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More on: multi-vendor management
VOSS for Retail
This global retailer wanted to carry out a major UC transformation project, to improve employee and customer experience through better use of UC.
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More on: UC migration
Implementing Microsoft Teams for Government
See the journey of a federal agency’s transition to a new telephony solution via a single, high-capacity Microsoft 365 tenant.
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More on: UC automation
VOSS for Government and the Public Sector
Learn how a City Government Agency introduced VOSS automation and zero-touch workflows to streamline business processes, and fuel productivity.
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More on: UC automation
VOSS for Finance – Microsoft Environment
See how a global Financial Services company selected VOSS to improve and automate changes, reliability, and performance on Microsoft Teams.
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More on: UC automation
Healthcare contact center migration project
Seamless migration from an on-premises Avaya contact center platform to Genesys Cloud CX in just 8 weeks.
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More on: Contact Centre management
A global Teams Phone success story
A large, global enterprise engaged its trusted service provider to transition from Cisco to Microsoft Teams Phone.
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More on: VOSS for Microsoft Teams
Microsoft Exchange Online service management
Overcoming operational challenges and boosting service delivery with automation and scalable management.
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More on: VOSS for Microsoft
Efficient license management across Microsoft tenants
How to streamline the management of Microsoft licenses while reducing administrative complexity.
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More on: Smarter Microsoft licensing
Cloud ready telephony – Rightsizing a large voice service
With plans to move to Teams, a global enterprise with complex, legacy UC was struggling with visibility and control.
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More on: VOSS Discover
Efficient threat management across Microsoft Defender
A large government organization faced significant challenges in managing Microsoft Defender at scale.
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More on: Microsoft Defender security management
Full Stack Observability (FSO)
Full stack observability in the digital workplace unlocks a global viewpoint with local issue resolution.
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More on: Full Stack Observability
Optimizing the new hybrid office
Creating a successful meeting room experience for the multi-vendor hybrid office.
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More on: Meeting room management
UC Cost Analytics
Discover how to streamline costs and optimize asset utilization in complex UC networks.
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More on: UC cost management
User Onboarding and Offboarding
Fast track user on/off boarding with advanced levels of automation and zero-touch workflows.
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More on: User provisioning
Our clients
With over 100 service provider and enterprise customers around the world, VOSS provides industry-leading digital workplace management solutions to overcome a huge variety of business challenges. Here is a small selection of the customers we serve:
