User provisioning made easy
Streamline UC provisioning: automate user onboarding and offboarding
The Challenge
While the Microsoft Teams’ Admin Center and associated PowerShell offer basic management tools, they may not be enough for larger, more complex enterprises. To access features like self-service, role-based access control, flexible reporting, and real-time insights, you’ll need to invest in a third-party management tool.
The Solution
Automation is crucial for streamlining the delivery and operational management of Microsoft Teams.This is especially true for onboarding and offboarding new team members. With VOSS automation, you can:
User adoption has increased by 34% and operating costs have been reduced by 43%
See VOSS in action
Watch this quick how-to guide and see how VOSS automation can make it easier when onboarding and offboarding your organization’s joiners and leavers to your Microsoft UC platform.
This video is perfect for IT professionals who specialize in Microsoft 365 technical administration, who wish to learn how to simplify the process of onboarding new joiners and offboarding leavers, with the the power of VOSS Automate.
The Benefits
Simplify and automate service delivery with easy-to-use workflows that fit seamlessly into existing processes
Empower local IT admins with self-service capabilities, enhancing agility and efficiency
Gain a centralized view and control over multiple services, reducing complexity and resolving tickets faster
Seamlessly integrate with existing PBX systems to discover configurations, and optionally migrate users to Microsoft Teams
Easily access and track user activity and usage metrics for chat, calling, and meetings
Effortlessly drill into specific cities, offices, and users to access detailed information
Reduce the strain on your technical and IT resources, freeing them to focus on high-priority projects and tasks
VOSS Automation – New Joiners
| Intuitive workflows | With VOSS workflows, onboarding new users becomes effortless and streamlined. Simply select users from the Active Directory and assign them a service profile or persona. You can configure basic features, such as contact numbers, and the workflow will handle the rest, keeping an audit trail of the changes. Bulk onboarding is also supported in the same user-friendly manner. |
| Personas to match user roles | Each user can be assigned a persona, known as a Quick Add Group, to ensure consistent and simplified user configuration. These personas contain the necessary Microsoft Teams policy settings. |
| Self-service for local administrators | The workflow can be triggered from the service desk, a local administrator, or integrated with your existing onboarding process through ServiceNow. RBAC controls ensure that simple requests are handled by local administrators, while complex changes are managed centrally. |
| Analytics for tracking usage and adoption | Once users are onboarded, VOSS Insights helps track their adoption and usage of Microsoft Teams, ensuring a quick transition to productivity. Detailed dashboards and reports allow for easy drill-down into specific teams or groups of new users. |
| Number management made easy | Telephone numbers are managed centrally in a dedicated number database, ensuring efficient allocation during the onboarding workflow. |
| Integration with existing systems for a complete view | In addition to Microsoft Teams, VOSS can integrate with existing systems like on-premises PBX systems, providing a comprehensive view and management of your collaboration tools. You can seamlessly move services from older systems to Microsoft Teams for a unified environment. |
| Cost audit to streamline costs | Usage data, including call records, can be collected from both Microsoft Teams and legacy systems for analytics and cost reporting. This enables streamlined management and reduction of monthly operating costs. |
| Management reporting | Flexible reports in various formats can be generated, scheduled, and automatically distributed for management reporting purposes. |
Watch the UC Today video
Watch the UC Today video
UC Today’s David Dungay talks to Tim Jalland, Solution Director for VOSS Solutions & Kevin Kieller, Lead Analyst, enableUC about how customers should pay more attention to the management of Microsoft Teams.
They discuss why Teams management is more important than migration and how VOSS can help companies on-board new staff, track user adoption, usage and experience.
Case study
Fast Track the On/Off Boarding Process for Joiners and Leavers with VOSS Automation for Teams
While the Microsoft Teams’ Admin Center and associated PowerShell offer basic management tools, they may not be enough for larger, more complex enterprises.
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