Meeting room management

Creating a successful meeting room experience for the multi-vendor hybrid office

Meeting Room Management

Creating a successful meeting room experience for the multi-vendor hybrid office.
Meeting rooms are at the heart of the hybrid workplace. This is where in-office and remote participants come together to collaborate, innovate, and drive productivity. But for many organizations, meeting room estates are sprawling, multi-vendor, and under-optimized, making them costly to run and frustrating to use.

VOSS Meeting Room Management delivers a single, automated way to administer, monitor, and optimize your meeting room environment. From deployment to ongoing management and analytics, we help you create consistent, reliable, and engaging meeting experiences.

Meeting the business needs

As enterprises reconfigure office space for hybrid work, meeting rooms must serve many roles: drop-in desks, huddle spaces, and large boardrooms – all delivering seamless collaboration. Because these spaces require significant investment to design and deploy, it’s essential to maximize their value while continuously evolving them to meet changing business needs.

But IT and estate planning teams face persistent challenges:

  • Lack of visibility into room utilization, occupancy, and costs
  • Siloed management across multiple vendor tools and portals
  • Limited ability to segment data by geography, business unit, or agency
  • Inconsistent design, configuration, and user experience across rooms
  • Difficulty delegating management safely with role-based access
  • Rising costs tied to unused rooms, misallocated equipment, or underutilized capacity

Without a centralized approach, organizations risk overspending on real estate and technology, while delivering subpar employee experiences.

Top challenges of managing a hybrid work environment

Hybrid work isn’t just a trend – it’s a lasting shift in how we work. According to a Zoom* report on hybrid work trends for 2025, 75% of EMEA business leaders run hybrid organizations, compared with 60% in North America and 59% in APAC. But with this shift come new challenges. Here’s what our VOSS survey uncovered:

The biggest hybrid work environment challenges - results from VOSS UC challenges in 2025 survey

The solution

VOSS Meeting Room Management provides a consolidated, automated, and analytics-driven platform to optimize your meeting room estate:

  • Single pane of glass – Manage and monitor rooms across multiple vendors and collaboration platforms. Flexible dashboards let you customize views and insights to match your unique data and management needs.

  • Automated provisioning and configuration – Deploy new rooms at scale with standard templates, compliance checks, and reset-to-default capabilities.

  • Role-based access – Delegate management and reporting by region, agency, or business unit, while maintaining governance.
  • Analytics and visibility – Track utilization, occupancy, availability, and performance across all rooms.

  • Proactive monitoring – Identify issues, root causes, and user impact early to minimize downtime.
  • Synthetic testing and quality monitoring – Ensure consistent, high-quality meeting experiences.
  • Lifecycle support – Cover deployment, daily operations, compliance monitoring, and cost optimization.
  • AI-driven actions and insights – Harness the platform’s advanced AI capabilities to automate management tasks and streamline responses to issues. Enhanced analytics leverage AI to detect anomalies, forecast trends, and set intelligent thresholds. This uncovers deeper insights and continuously adapts the solution to your unique data and environment.

meeting room video camera icon

98% of meetings now have remote participants

The value

With VOSS Meeting Room Management, you gain full visibility and control of your meeting room estate, so you can deliver better user experiences, optimize real estate and technology investments, and support the needs of your hybrid workforce. By consolidating tools, standardizing processes, and empowering local teams, VOSS makes it easier to manage, monitor, and evolve meeting spaces at scale.

Visibility and control – Eliminate fragmented vendor tools with a single view of usage, performance, and ROI, while safely devolving management to regions, business units, or service desks.

Optimized investment – Use analytics to understand utilization, no-shows, and capacity, right-size the estate, and improve resource allocation.

Consistent experience – Standardize design, configuration, and monitoring to deliver reliable, inclusive meeting experiences for both in-room and remote participants.

Optimizing the new hybrid office

Case study

See how you can create successful meeting room experiences using Microsoft Teams as the foundation, for your new multi-vendor hybrid office.

For the best viewing experience, click on the fullscreen icon View in full screen icon below the e-book

Further reading

Microsoft Teams for the hybrid workplace

In this guest blog post, esteemed industry analyst, Kevin Kieller looks at the challenge facing larger organizations who are managing multiple meeting rooms that have equipment from several different vendors.

UC today article about How to leverage a Microsoft/Cisco partnership to optimize the new multi-vendor hybrid office

UC Today writes about the simplifying power of VOSS’ single point of control and analytics.

Young woman having a meeting in a public area on a laptop - multi-vendor hybrid office meeting room experience

Cisco and Microsoft are collaborating to deliver exceptional meeting room experiences. In this latest blog post, we explain how can enhance the experience with VOSS.