Industry solutions

Government UC technology management

Automated and agile digital workplace management for government departments and agencies, to simplify the administration of multi-vendor UC and collaboration services, on-premises or in the cloud.

Digital workplace management for the government sector

Digital business transformation is affecting all areas of government – from agencies, to departments, to regional offices. There has never been more pressure on a governmental IT team to deliver an agile digital workplace environment that meets tough demands:

  • Staff working practices require support for remote and hybrid working
  • Changes to the way the public interacts and collaborates with you needs to be managed, to address trends while remaining highly secure
  • New best-of-breed technologies that speed and improve collaboration must be seamlessly integrated into existing business processes
  • End user experience must meet the expectation that changes to services are made in real-time, self-service is intuitive and helpful, and problem resolution is immediate
Portrait of businesswoman using digital tablet at office

Customer success stories

Cover image of Implementing MSFT Teams for a large government department success story

See the journey of a federal agency’s transition to a new telephony solution via a single, high-capacity Microsoft 365 tenant

City Government Agency introduces VOSS automation and zero-touch workflows to streamline business processes, fuel productivity, and enhance the employee experience.

VOSS Discover and VOSS Migrate

If you are a government organization, VOSS Discover and VOSS Migrate will help you modernize your digital workplace with confidence and control.

VOSS Discover provides a comprehensive inventory and analysis of your collaboration and communications environment, enabling you to understand your current landscape, identify inefficiencies, and plan digital transformation initiatives with precision. This supports better service delivery across departments, agencies, and public sector teams.

VOSS Migrate then automates the extraction, transformation, validation, and loading of users, devices, and collaboration data, reducing the risk, cost, and complexity of large-scale government migrations. This ensures smooth transitions across ministries, agencies, and regional bodies without disrupting critical services.

Together, VOSS enables a secure, compliant, and efficient transition that minimizes disruption to public services while accelerating time to value.

Two happy business men sharing message on phone in a bright office
The VOSS platform unifies four essential capabilities in one architecture

The VOSS platform for Government

The VOSS platform unifies four essential capabilities in one architecture – automation, monitoring, analytics, and AI – providing a unified foundation for managing complex public sector digital workplace environments. By integrating with core government systems and collaboration platforms, VOSS enables you to automate operational workflows, enforce governance, and gain real-time visibility into performance and usage across departments and agencies.

This helps you reduce operational costs, improve service reliability, strengthen security and compliance, and adapt your digital workplace as policy, regulatory, and citizen service demands evolve.

The VOSS platform is the foundation of our product suite. Each product – from automation to monitoring and analytics – is built on the same consistent framework, giving you a common set of tools, data, and integrations across your digital workplace. Find out more about products that solve real-world challenges in your public sector organization.

Reap the rewards

Full control

Highly automated implementation of your digital workplace strategy, giving you full control of the process

Peace of mind

Seamless integration into other business systems, for a holistic view and deep understanding of your platform and its performance

Efficiency

Automated management to introduce zero-touch processes, fuel adoption and satisfaction, and make cost and operational efficiencies

Other articles of interest

Blog

This article reviews the DSEI event in London where AI, quantum computing, cybersecurity, and collaboration took center stage. It’s clear that defence and government organisations must embed, secure, and scale their new tech effectively.

Embracing choice, multi-vendor selection, interoperability

Blog

This blog explores the US Senate proposal highlighting the need for collaboration tools such Teams, Webex, and Zoom to be cross-platform compatible.

Blog

See how VOSS helped a federal agency adopt a new telephony solution from a single, hyperscale Microsoft 365 tenant.

VOSS wins Best Workplace Management Tool 2025 award

Award winner

Winner of the Best Workplace Management Tool award at the 2025 UC Awards. VOSS was also highly commended in the Best Service Management Platform category.