Tier 1 Global Service Provider Selects VOSS to Monitor and Manage over 400,000 Users
Providing business insights and impressive cost savings
The Background
One of the largest Tier 1 Service Providers in the world offering B2B and B2C services across Asia, Europe, Africa and North America. Focusing on its global core business on telecommunications and IT services for enterprise customers, UCaaS formed a core strategic pillar of these services.
The Challenge
The service provider was looking for a UC monitoring solution with a flexible, scalable architecture to support a large number of global customers totalling over 400,000 users. The monitoring solution required the flexibility of dedicated deployments integrated into a core whilst providing specific customizable reports for billing and reporting across all customers and for specific compliance requirements.
The Solution
The provider selected VOSS over a number of competitors in the market to monitor and manage over 400,000 users, replacing Cisco Prime Collaboration Assurance.
VOSS’s scalability, architectural flexibility and advanced reporting capability meant it was selected ahead of other market competition.
VOSS Value
As a result of choosing VOSS, the provider has the ability to create bespoke reports for its customers to help comply with regulatory requirements and provide business insights and impressive cost savings by proactively managing license numbers across the large platform and flexible architecture.
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