Manage your UC costs

Understand service adoption and license usage, to optimize costs

The challenge

UC assets encompass a wide array of components, including software licenses, devices, hardware, voice capacity, numbering, and specialized meeting room applications. Managing and calculating the expenditure associated with these assets is far from straightforward. Cost analytics data is often scattered across various UC applications, presented in different and raw formats, and is subject to constant change due to staff turnover and evolving technology landscapes. The larger the UC environment, the more difficult this is to navigate, resulting in monthly operating costs that are both opaque and significant.

The solution

VOSS enables organizations to optimize resource utilization and control costs in their UC and collaboration estate. Our platform is configured to track critical assets such as licensing, devices, telephone numbers, and capacity, across the diverse components of a UC ecosystem. By integrating VOSS into a UC environment, you will gain access to a single point of control for discovery, analysis, trending, and reporting on asset utilization and spending. Intelligent business dashboards can be tailored to meet specific requirements, offering a comprehensive view of an organization’s digital workplace assets and expenditures.

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Harness automation to manage costs? Here’s how:

User and device onboarding

In order to benefit from the productivity efficiencies that UC and collaboration has to offer, end user adoption is key. Whether for your employees or, as a service provider, your customers’ employees, success depends on complete adoption of the collaboration tools offered. Rapid and efficient onboarding of users and devices is critical, along with ensuring end users are well-trained and confident, enabling them to become more effective and successful collaborators through the UC tools they use.

Performance management insight

Getting a deep insight into service adoption rates and license usage will help you better understand employee behavior, enable you to make changes that improve productivity, and result in operational efficiencies. Historically, gathering data about service usage, service adoption, user trends, and license consumption has been very challenging in a multi-application UC environment. Having access to a tool that gives powerful business context insights and visibility to drive efficiency and understanding is becoming increasingly important.

Self-healing automation

Getting a deep insight into service adoption rates and license usage will help you better understand employee behavior, enable you to make changes that improve productivity, and result in operational efficiencies. Historically, gathering data about service usage, service adoption, user trends, and license consumption has been very challenging in a multi-application UC environment. Having access to a tool that gives powerful business context insights and visibility to drive efficiency and understanding is becoming increasingly important.

Revolutionize your real estate strategy with UC analytics

Unlock the full potential of your real estate and facility costs with our cutting-edge UC analytics! Discover how VOSS is transforming the digital workplace landscape by seamlessly integrating real estate data into UC analytics. Our approach ensures efficient room deployments and eliminates unnecessary expenses. Watch this video to learn how to optimize your organization’s UC analytics strategy.

More available resources

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CASE STUDY

Cost analytics with VOSS

Discover how to streamline costs and optimize asset utilization in complex UC networks.

EBOOK

Cost analytics unleashed for UC networks

How do we make sure we’re investing enough into workplace tools? And how can we cut spending in other areas to make sure we’re using our money wisely? Digital workplace platforms, such as Cisco Webex and Microsoft Teams, are the building blocks that enable organizations to run smoothly. They enable employees to work together easily, regardless of location, while using different UC devices and apps. Read on to discover more.

Reap the rewards

Implementation savings

Automate your discovery and migration projects to save you time and reduce operational expense, and gain more cost savings through rapid service adoption.

Piece of mind

Introduce seamless integration into third party business systems, for a holistic view of your platform and deep understanding of its performance.

Operational savings

Free staff from mundane manual administrative tasks to work on more challenging projects that fuel business growth, while removing risk of manual error.

Capital savings

With VOSS, server utilization rates can be much higher and the number of servers reduced. In addition, license management tools more efficiently manage vendor capital costs.

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Organizations, especially those running multi-vendor UC&C environments, should evaluate VOSS Cost Analytics for its ability to provide unified visibility into UC&C deployments and utilization, as well as its capabilities to use visibility information to optimize and reduce operating costs.

Irwin Lazar
President and Principal Analyst for Metrigy

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How to save a million dollars

See how an early-adopter VOSS customer used VOSS Cost Analytics to make impressive cost savings.

Diving deeper into the evolution on UC Analytics

Catch up on the latest trends with Kevin Kieller, Technology analyst, enableUC and Christopher Martini, Microsoft Strategy at VOSS, as they unleash their vast knowledge of UC analytics.

Episode I
UC Analytics Unleashed

See how analytics has evolved and how you can be using analytics to save money.

Episode II
Licensed to Thrive

Get a better understanding of your UCaaS licensing costs with analytics, and start saving!

Episode III
Maximizing Efficiency

Common areas to investigate in order to optimize costs and stop paying for services that are not being used.

Episode IV
Real-Estate Revolution

See how advanced analytics can help you decide where, what, and how much to invest in UC.

The possibilities are endless

Several pioneering VOSS customers have already embraced VOSS Cost Analytics and are experiencing a remarkable transformation in how they understand and analyze telephone number usage, resulting in substantial and immediate savings.

Yet, the scope of this new feature from VOSS extends far beyond these initial successes. We’re eagerly looking ahead to broader horizons, exploring possibilities in device analytics and even real estate analytics, with the aim of empowering organizations to achieve cost savings across a much wider spectrum.

Contact us to discuss your goals and aspirations for your UC estate.