Generate Revenue and Simplify Migration with VOSS Discover

When planning any migration, understanding the existing PBX configuration is essential. VOSS Discover simplifies this process. It extracts and analyzes PBX data, cleaning and rationalizing it to prepare for the transition to a cloud-based service like Microsoft Teams. By doing so, it helps both you and your client:

• Gain insight: A detailed Migration Readiness Report reveals the configuration, user inventory, devices, and numbers. This insight makes the planning process far more efficient.
• Trim costs: Usage reports for users, phones, and lines to identify unused or unnecessary resources, providing an opportunity to reduce clutter and cut costs.
• Mitigate risks: With a clear picture of the network, providers can avoid migration pitfalls and better plan the transition, ensuring minimal disruption.
  Delegate effort: VOSS Discover’s role-based access control (RBAC) allows you to build exactly the right team, with exactly the right permissions to get the job done.
• Data security: All data is kept securely within the migrate tool, rather than dispersed and circulated amongst team members on numerous Excel sheets.

While these elements are critical to a successful migration, and represent a very strong value story on their own, that’s not where the value story ends. As a matter of fact, for most SIs and MSPs, there is much more to the value story around VOSS Discover.

If you are an SI, an MSP, or an SP, VOSS Discover allows you to perform an in-depth discovery of what’s in your client’s UC estate, uncovering areas that are unmanaged, in need of upgrades, or ready for replacement. Armed with this data, you can present your clients with a clear roadmap for improving their infrastructure, turning what could be seen as a routine migration into an opportunity for long-term value.

By using VOSS Discover, you can:

• Uncover hidden costs: What is in use is very different to what is actually being used. Across a full UC discovery and migration project, there are opportunities to eliminate costs at every turn – but only if you are empowered with the data to recognize the opportunity. What’s the difference between a line being in use, and a line being used? How many users are really leveraging a DID? What devices make the most sense based on our real usage?
• Uncover hidden issues: Many UC estates harbor inefficiencies—aging infrastructure, untracked devices, or underused assets. VOSS Discover offers visibility into this environment, allowing you to highlight exactly where action is needed.
• Propose strategic upgrades: Once discovered, these issues provide clear justification for your clients to invest in UC upgrades, positioning you as a proactive partner, not just a service vendor.
• Create revenue-generating projects: Each uncovered issue can lead to new work, whether it’s upgrading obsolete PBX systems, migrating services to Microsoft Teams Phone, or ensuring that security gaps are closed.

The benefits don’t stop there. With VOSS Discover, you will derive value in many ways.

Reduced time to revenue

As a SI or MSP, you are often selling discovery and migration services as part of a larger managed service deal. Of course, you can’t begin to bill for the managed service until users are actively being serviced on the platform. Every delay that you can eliminate from the discovery process brings the ability to begin billing closer.

Improved client trust and loyalty

VOSS Discover’s comprehensive insights and detailed reporting enhance transparency. When your client sees the full scope of their UC stack, they will appreciate your diligence in uncovering potential improvements. This builds long-term trust, making your clients more likely to rely on you for future upgrades or support.

Reduced project risk

With VOSS Discover, you can mitigate risks associated with complex migrations. By fully understanding the current PBX environment before migration, the chances of unexpected issues, costly downtime, or data loss are minimized. This risk reduction is invaluable, especially when dealing with sensitive telephony systems.

Competitive differentiation

Offering VOSS Discover as part of a service package sets you apart from competitors who may not have the same depth of insight into their clients’ UC estates. This value-added service can be a major differentiator, especially for those clients looking for a proactive partner that goes beyond traditional service offerings.

Reduction in technical debt

VOSS Discover allows you to highlight and reduce “technical debt” – outdated or inefficient systems that could hold back future growth or digital transformation initiatives. By addressing these early on, your client will save on future costs and improve scalability.

For SIs and MSPs, VOSS Discover is a tool that not only facilitates migrations but also drives long-term client satisfaction by identifying gaps and suggesting improvements, and promotes a strong and healthy client-provider relationship, underpinned by trust.

If you are doing discovery and migration work today, we would love to show you how that work can be done more profitably with VOSS.