VOSS has acquired access to several technological solutions in response to market demands and provides software services to global managed service providers, large enterprises, either directly or through partner and reseller channels.\u00a0 One of VOSS's strategic objectives is to transition from customer-hosted, on-premises solutions to VOSS cloud-hosted solutions.\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\nVOSS has the need to extend its service-orientated solution-level team, who engages directly with customers on solutions deployment projects and technical matters, ensuring our customers' success throughout the lifecycle of their solution. Due to the increased customer base and higher demand, VOSS requires the services of a customer focused Customer Service \/ Deployment Engineer to join the Customer-centric Global Deployment team.\u00a0<\/span>\u00a0<\/span><\/p>\nThe focus will be on positive customer engagement with an overall objective of delivering an exceptional customer experience, whilst exposing new commercial opportunities (upsell \/ cross-sell) within the customer's environment.<\/span>\u00a0<\/span><\/p>\nIn addition to delivering solution deployment services and providing assistance and support to the VOSS customer base, this candidate will also be responsible for monitoring, investigating, and responding to environmental incidents (including stability, scalability and performance issues) within the customer environments.<\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>