{"id":5605,"date":"2021-12-09T15:14:15","date_gmt":"2021-12-09T15:14:15","guid":{"rendered":"http:\/\/www.voss-solutions.com\/?page_id=5605"},"modified":"2024-01-23T18:32:53","modified_gmt":"2024-01-23T17:32:53","slug":"avaya","status":"publish","type":"page","link":"https:\/\/www.voss-solutions.com\/resources\/solution-sheets\/avaya\/","title":{"rendered":"VOSS for Avaya"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-image:url(&quot;https:\/\/voss-media.imgix.net\/2022\/06\/Purple-sphere-background.jpg?auto=compress%2Cformat&amp;fit=scale&amp;h=199&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:14px;--awb-letter-spacing:7px;--awb-text-color:#ffffff;\"><p>SOLUTION SHEET<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">VOSS for Avaya<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><p class=\"p2\"><span class=\"s1\"><span class=\"Apple-converted-space\">\u00a0<\/span><\/span>Extending Avaya UC and CC to Microsoft Teams<\/p><\/h3><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:0px;--awb-padding-top-medium:30px;--awb-padding-bottom-medium:0px;--awb-padding-top-small:30px;--awb-padding-bottom-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column voss-breadcrumbs\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-text-color:#190047;--awb-breadcrumb-sep:&#039;&gt;&#039;;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/www.voss-solutions.com\/\">Home<\/a><\/span><\/span><\/nav><\/div><\/div><\/div><\/div>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:50px;--awb-margin-bottom:50px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\"><p class=\"p2\"><span class=\"s1\"><span class=\"Apple-converted-space\">\u00a0<\/span><\/span>Simple and efficient management of integrated Avaya and Microsoft collaboration solutions from a single pane of glass<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><\/h3><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-top:0px;--awb-margin-bottom:50px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">VOSS Automate extends Avaya UC and CC enterprise systems to Microsoft Teams<\/h5><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:50px;\"><p class=\"p2\">Many enterprise organizations are updating their UC strategy to take advantage of the market leading capabilities of Microsoft Teams, whilst continuing to benefit from their investment in existing Avaya systems. Combined in a holistic way, Microsoft Teams can offer improved mobility and agility, particularly aimed at knowledge workers, whilst Avaya can deliver the maturity and robustness that organizations expect from enterprise voice.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p2\">The challenge comes with managing this combined solution efficiently and seamlessly, so that users across both systems can communicate freely, whatever their choice of client. Investing in new, separate management systems, creating islands that cannot communicate, or driving unnecessary operational costs is not an option and organizations are increasingly looking to deploy multi-vendor management systems to resolve this.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">VOSS for Microsoft Teams<\/h3><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:30px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1149\" height=\"662\" alt=\"VOSS for multi-vendor management systems such as Avaya and Microsoft Teams diagram\" title=\"VOSS-for-Avaya-Microsoft-Teams\" src=\"https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&ixlib=php-3.3.1\" class=\"img-responsive wp-image-10564\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&amp;fit=scale&amp;h=461&amp;ixlib=php-3.3.1&amp;w=800&amp;wpsize=fusion-800 800w, https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&amp;fit=scale&amp;h=115&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&amp;fit=scale&amp;h=230&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&amp;fit=scale&amp;h=346&amp;ixlib=php-3.3.1&amp;w=600&amp;wpsize=fusion-600 600w, https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&amp;fit=scale&amp;h=885&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2023\/01\/VOSS-for-Avaya-Microsoft-Teams.png?auto=compress%2Cformat&ixlib=php-3.3.1 1149w\" sizes=\"(max-width: 640px) 100vw, 1149px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">What you get with VOSS for Avaya<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> <\/span>Provides comprehensive control, management, and assurance of Avaya enterprise voice applications for UC &amp; CC<\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Extends the benefits of VOSS Automate to users with Microsoft Teams \u2013 providing a single point of control for all numbers, users, their services, and their endpoints <\/span><\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Provides operational controls, audit, and access profiles to manage changes across the combined estate of users and devices <\/span><\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Allows users with either Avaya or Microsoft endpoints to freely communicate, including on-net calling between users <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> <\/span>Uses Microsoft Direct Routing technology to extend mature call control and robustness of Avaya Enterprise Voice \u2013including central PSTN breakout services<\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Builds on existing Microsoft E3 licenses \u2013 keeping license costs to a minimum <\/span><\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Allows full flexibility, control, and choice of tariff plans \u2013 reducing call costs <\/span><\/p>\n<p class=\"itemized-list\"><span style=\"font-weight: 400;\"><div class=\"fusion-image-element fusion-image-align-left in-legacy-container\" style=\"text-align:left;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\" style=\"margin-right:25px;float:left;\"><img decoding=\"async\" width=\"27\" height=\"25\" title=\"item-leaf\" src=\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" alt class=\"img-responsive wp-image-1958\"\/><\/span><\/div> Provides a single and consistent integration point into high layer billing and reporting systems<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Introducing VOSS Automate<\/h3><\/div><!DOCTYPE html>\n<html>\n<head>\n<style>\ntable {\n  font-family: arial, sans-serif;\n  border-collapse: collapse;\n  width: 100%;\n}\n\ntd, th {\n  border: 1px solid #ffffff;\n  text-align: left;\n  padding: 8px;\n}\n\ntr:nth-child(odd) {\n  background-color: #dddddd;\n}\n\ntr:nth-child(even) {\n  background-color: #ffffff;\n}\n<\/style>\n<\/head>\n<body>\n\n<table>\n  \n  <tr>\n    <td><strong>VOSS Automate simultaneous management of Avaya and Microsoft Teams solutions<\/strong><\/td>\n    <td>VOSS Automate provides management for the existing Avaya solution through an intuitive web portal \u2013 with access being controlled through comprehensive role and access profiles. All changes are managed and recorded into the VOSS Automate transaction log and this may be exported for further offline analysis and audit purposes. \nThe management may be extended out to manage a Microsoft Teams solution through the same web portal \u2013 providing a single view across the combined UC solution of all users, numbers, devices and associated services. \nBulk changes may be made through VOSS Automate bulk loaders and if required changes may be initiated from third party systems such as ServiceNow. \nAvaya installations can be easily incorporated under VOSS Automate management \u2013 a process known as Sync and Overbuilding \u2013 providing a fast start for customers with existing installations that need improved and multi-vendor management.<\/td>\n   \n  <\/tr>\n  <tr>\n    <td><strong>Control and management of Avaya UC and CC applications<\/strong><\/td>\n    <td>VOSS Automate provides a spectrum of tools and capabilities to manage an Avaya solution \u2013 either on premise or cloud based. Wizards are provided to simplify multi-step operations and where transactions fail \u2013 these are automatically rolled back \u2013 and can then be edited and replayed. VOSS Automate plays a role during initial on-boarding (around topics such as Dial Plan management) and then day to day operations (managing common service requests involving users, devices and associated services). The portal also provides a view and management of the total number inventory \u2013 for both internal extensions and external e164 numbers. \nDirectory integration is also provided so that users (and contact card details) can be automatically synchronized from an organization\u2019s Active Directory.<br \/><br \/>The following Avaya applications are supported: <br \/><br \/>  <li>Avaya App Integration \u2013 7.x or 8.x<\/li><li>CM \u2013 Communications Manager<\/li><li>SMGR - Aura System Manager<\/li><li>Equinox Management Server<\/li><li>OfficeLinx (ESNA)<\/li>\n<\/td>\n   \n  <\/tr>\n  <tr>\n    <td><strong>Integration to Microsoft Teams with direct routing<\/strong><\/td>\n    <td>VOSS Automate Direct Routing is a capability that simplifies the operation and management of hybrid solutions (Avaya\/Microsoft) - where both types of clients are deployed and communicate freely. It provides this through a single pane view of the entire estate of numbers, users, services and devices \u2013 so that the complete estate can be managed in a secure, coherent and consistent way from one system. <br \/><br \/>VOSS drivers are included and selected as required when provisioning onto a Avaya solution, Microsoft Teams (using PowerShell scripts) or a third party application.<br \/><br \/>VOSS Automate Direct Routing is included with the VOSS Automate Premium License.<\/td>\n   \n  <\/tr>\n  <tr>\n    <td><strong>Choice of clients for different worker needs<\/strong><\/td>\n    <td>The combined Avaya \/ Microsoft solution supports a wide range of end-points. Both types of client are supported \u2013 all Avaya end-points as well as Microsoft.<br \/><br \/>Teams client \u2013 the exact profile of client and attached services being defined when a user is provisioned into the estate. Clients maybe selected, freely mixed and matched dependent on the exact use or application need \u2013 be that a mobile knowledge worker, a desktop based user, meeting, lobby or conference rooms or full video conferencing facilities. Analog devices in particular are supported via the Avaya solution. Should a user\u2019s needs change \u2013 then alternative services and end- points may be selected and provisioned from VOSS Automate.<br \/><br \/>Provisioning of either client is simplified through the VOSS Automate Quick Add Subscriber workflow (QAS) \u2013 allowing collaboration services, numbers and associated end points to be easily selected during the provisioning process.<\/td>\n    \n  <\/tr>\n  <tr>\n    <td><strong>Microsoft direct routing and enterprise call control<\/strong><\/td>\n    <td>Integration of Microsoft Teams clients (which are registered with the Microsoft\nPhone System in the cloud) is through a Microsoft Teams supported\ntechnology called Direct Routing. This connects the Microsoft Phone System\ninto the main Avaya communication service \u2013 providing robust voice calling,\nsuperior call control and break-out access to the Public Telephone Network\n(PSTN). The Direct Routing connection is carried over the Internet and is\nterminated in the data center on an approved SBC, which has been formally\ntested and supported by Microsoft for the solution. No other related\nequipment (e.g. Cloud Connector as was used with Skype for Business) is\nrequired to connect to the Microsoft Cloud, reducing complexity and cost.<\/td>\n    \n  <\/tr>\n  <tr>\n    <td><strong>PSTN break-out and tariff control<\/strong><\/td>\n    <td>By including the central PSTN break-out point into the solution, full flexibility\nand control is opened up for call tariffs \u2013 ensuring these can be catered to\nthe needs of individual enterprises, call costs can be reduced, existing\ncommercial contracts if in place with an enterprise customer can be honored\nand calls between different types of client can be kept fully on-net. The\nMicrosoft standard Calling Plans for domestic and\/or international calling are\nnot required and are replaced by the above.<\/td>\n    \n  <\/tr>\n   <tr>\n    <td><strong>Managing Microsoft License Costs<\/strong><\/td>\n    <td>Most enterprise organizations make use of the Microsoft E3 user license\n(including Microsoft Exchange, the Office productivity suite and the\nMicrosoft Teams client). The solution described here can make use of this\nexisting user license, keeping the need to upgrade to the more expensive\nE5 license to a minimum.<\/td>\n    \n  <\/tr>\n   <tr>\n    <td><strong>Assurance and Analytics<\/strong><\/td>\n    <td>Deep insight into service operations and the quality of the integrated\nsolution, including advanced analytics that measure how the service is\nbeing consumed, and the ability to automate responses to any issues that\nare raised.<br\/><br \/>\nThis capability requires VOSS Insights (optional).<\/td>\n    \n  <\/tr>\n   <tr>\n    <td><strong>Billing and reporting<\/strong><\/td>\n    <td>Where changes to either part of the estate (Avaya or Microsoft) are made\nand these result in a billable change, these may be reported dynamically\nand automatically northbound into a suitable billing platform for timely and\naccurate raising of charges. This capability requires the VOSS NBI Module\n(optional).<br\/><br \/>\nIncluded with VOSS Automate is a reporting feed for the combined estate\nthat maybe consumed by higher level reporting systems.<\/td>\n    \n  <\/tr>\n<\/table>\n\n<\/body>\n<\/html><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#000000;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Additional articles of interest<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Further reading<\/h5><\/div><nav class=\"awb-menu awb-menu_column awb-menu_em-hover mobile-mode-collapse-to-button awb-menu_icons-left awb-menu_dc-yes mobile-trigger-fullwidth-off awb-menu_mobile-toggle awb-menu_indent-left mobile-size-full-absolute loading mega-menu-loading awb-menu_desktop awb-menu_dropdown awb-menu_expand-right awb-menu_transition-fade voss-classic-section\" 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awb-menu__main-background-active_fade\"><\/span><a  target=\"_blank\" rel=\"noopener noreferrer\" href=\"\/support\/\" class=\"awb-menu__main-a awb-menu__main-a_regular\"><span class=\"menu-text\">Product documentation (Portal login)<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Solution sheet<\/h5><\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"240\" height=\"300\" alt=\"VOSS for Avaya solution sheet cover image\" title=\"VOSS-for-avaya-cover-image\" src=\"https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=240&wpsize=medium\" class=\"img-responsive wp-image-16205\" srcset=\"https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&amp;fit=scale&amp;h=250&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=818&amp;wpsize=large 818w, https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1228&amp;wpsize=1536x1536 1228w, https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&amp;fit=scale&amp;h=2048&amp;ixlib=php-3.3.1&amp;w=1637&amp;wpsize=2048x2048 1637w, https:\/\/voss-media.imgix.net\/2024\/01\/VOSS-for-avaya-cover-image.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 390w\" sizes=\"(max-width: 640px) 100vw, 240px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-color:#ffffff;\"><p>Don&#8217;t have time to read everything now? Download a PDF version of this webpage.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type sliding-hover\" target=\"_self\" href=\"https:\/\/storage.googleapis.com\/voss-mediacloud\/2024\/01\/VOSS-for-Avaya-Solution-sheet-1.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Innovation updates<\/h5><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"300\" height=\"170\" alt=\"VOSS Innovation Update Video\" title=\"innovation-jan23\" src=\"https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&fit=scale&h=170&ixlib=php-3.3.1&w=300&wpsize=medium\" class=\"img-responsive wp-image-10430\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=452&amp;ixlib=php-3.3.1&amp;w=800&amp;wpsize=fusion-800 800w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=113&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=226&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=339&amp;ixlib=php-3.3.1&amp;w=600&amp;wpsize=fusion-600 600w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=579&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=scale&amp;h=868&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1080&amp;ixlib=php-3.3.1&amp;w=1920&amp;wpsize=1920x1080 1920w, https:\/\/voss-media.imgix.net\/2023\/01\/innovation-jan23.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 892w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-text-color:#ffffff;\"><p>We see the growing trend that many enterprises have now deployed some form of cloud collaboration \u2013 often Microsoft Teams, Zoom IM, or Cisco Webex. Our customers\u2019 focus for the year ahead is to reconcile these latest UC tools with their corporate telephony strategy.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type sliding-hover\" target=\"_self\" href=\"http:\/\/www.voss-solutions.com\/resources\/innovation-updates\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Watch now<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Let&#8217;s talk<\/h5><\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-12 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"300\" height=\"169\" alt=\"Meet with VOSS - image shaking hands\" title=\"Close up of handshake in the office\" src=\"https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&fit=scale&flip=h&h=169&ixlib=php-3.3.1&w=300&wpsize=medium\" class=\"img-responsive wp-image-10482\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=scale&amp;flip=h&amp;h=113&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=scale&amp;flip=h&amp;h=226&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=scale&amp;flip=h&amp;h=339&amp;ixlib=php-3.3.1&amp;w=600&amp;wpsize=fusion-600 600w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=scale&amp;flip=h&amp;h=578&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=scale&amp;flip=h&amp;h=867&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;fit=crop&amp;flip=h&amp;h=1080&amp;ixlib=php-3.3.1&amp;w=1920&amp;wpsize=1920x1080 1920w, https:\/\/voss-media.imgix.net\/2023\/01\/Shaking-hands-meeting-v2.jpg?auto=compress%2Cformat&amp;flip=h&amp;ixlib=php-3.3.1 765w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-text-color:#ffffff;\"><p>VOSS gives you a central point of control and insight into your UC, collaboration, and contact center processes. Your digital business transformation journey will be supported every step of the way, and underpinned by our award-winning technology.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type sliding-hover\" target=\"_self\" href=\"http:\/\/www.voss-solutions.com\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Book a meeting<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":3425,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-5605","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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