VOSS integrates enterprise voice services with Microsoft Teams, seamlessly connecting existing Cisco or Avaya systems, enabling the centralized management of all communication platforms. This reduces license costs and ensures flexible, robust collaboration for all users.<\/p>\n
As an integral part of a digital workplace strategy, enterprise organizations are adopting the Microsoft Office 365 suite and moving to the cloud. They are also taking advantage of Microsoft Teams -included as part of the package – for their collaboration needs, driven by the unprecedented demand for remote working.<\/p>\n
The challenge comes with extending and integrating this Microsoft Teams collaboration service into existing enterprise voice services and applications, often powered by Cisco or Avaya systems, so that everybody can freely communicate, whatever their choice of client.<\/p>\n<\/div><\/div><\/div>
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The power of choice<\/h3><\/div>Once fully integrated, it is possible to build a robust enterprise voice solution that can be managed efficiently through a single pane of glass, providing access to the PSTN for external calling to all and that keeps the need for further costly license purchases for such facilities to a minimum.<\/p>\n
This is VOSS Automate: one system, providing management across the combined Cisco\/Avaya and Microsoft solution, which in turn takes advantage of Microsoft\u2019s Direct Routing technology to connect the two.<\/p>\n<\/div>
![\"extending](\"https:\/\/voss-media.imgix.net\/2024\/10\/Enterprise-voice-to-MSFT-Teams.png?auto=compress%2Cformat&ixlib=php-3.3.1\" "\\"Enterprise-voice-to-MSFT-Teams\\"")
<\/span><\/div><\/div><\/div><\/div><\/div>Benefits of a VOSS-managed collaboration solution<\/h3><\/div><\/div><\/div>![](\"https:\/\/www.voss-solutions.com\/wp-content\/uploads\/2021\/11\/item-leaf.png\" "\\"item-leaf\\"")
<\/span><\/div> Extends the benefits of a VOSS managed solution to users with Microsoft Teams \u2013 a single point of control for all numbers, users, services<\/span><\/p>\n<\/span><\/div> Enables the native Microsoft Teams client for enterprise voice, encouraging usage<\/span><\/p>\n<\/span><\/div> Allows both Cisco\/Avaya and Microsoft clients to freely communicate, including on-net calling between client types<\/span><\/p>\n<\/span><\/div> Uses Microsoft Direct Routing to extend the mature call control and robustness of enterprise voice (including central PSTN breakout) into Microsoft Teams<\/span><\/p>\n<\/div><\/div><\/div><\/span><\/div> Keeps the same numbers, dial plan controls, and call tariffs to reduce disruption and costs<\/span><\/p>\n<\/span><\/div> Provides a workflow to migrate selected users quickly to Microsoft Teams as\/when required<\/span><\/p>\n<\/span><\/div> Provides a single point of integration into high layer billing \/ reporting systems<\/span><\/p>\n<\/span><\/div> Maintains operational controls and processes across the combined estate of users \u2013 reduce training needs<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>![\"Microsoft](\"https:\/\/voss-media.imgix.net\/2024\/04\/VOSS-automate-logo-2024.png?auto=compress%2Cformat&fit=scale&h=200&ixlib=php-3.3.1&w=200&wpsize=fusion-200\" "\\"VOSS-automate-logo-2024\\"")
<\/span><\/div><\/div><\/div>Introducing VOSS Automate for Microsoft Teams<\/h3><\/div>VOSS provides end-to-end management of Microsoft Teams, UC and collaboration solutions, and enterprise voice, enabling organizations to take control of their collaboration platform. Businesses depend on Microsoft Teams and Microsoft Teams runs better with VOSS Automate.<\/p>\n
VOSS Automate enables enterprise voice services (Cisco \/ Avaya) to be extended for use with Microsoft Teams and managed from a single pane view for all users, devices, and services.<\/p>\n<\/div><\/div><\/div>