{"id":26517,"date":"2026-04-21T09:00:08","date_gmt":"2026-04-21T08:00:08","guid":{"rendered":"https:\/\/www.voss-solutions.com\/?p=26517"},"modified":"2026-04-21T09:24:27","modified_gmt":"2026-04-21T08:24:27","slug":"is-uc-analytics-the-missing-layer","status":"publish","type":"post","link":"https:\/\/www.voss-solutions.com\/blog\/2026\/is-uc-analytics-the-missing-layer\/","title":{"rendered":"Is UC analytics the missing layer in your business?"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-new-blog-heading-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:60px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Is UC analytics the missing layer in your business?<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/voss-discover-more-from-uc-experts\/id1851442930\"><img decoding=\"async\" class=\"alignright wp-image-25344\" src=\"https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&ixlib=php-3.3.1\" alt=\"Apple podcast square icon\" width=\"35\" height=\"35\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=300&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=400&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2026\/02\/Apple-podcasts-square-icon.png?auto=compress%2Cformat&ixlib=php-3.3.1 500w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/><\/a><a href=\"https:\/\/open.spotify.com\/show\/6SRYUBdAtSwG4x0lI8Dvrt\"><img decoding=\"async\" class=\"alignright wp-image-25338\" src=\"https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&ixlib=php-3.3.1\" alt=\"Spotify square icon\" width=\"35\" height=\"35\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=300&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2026\/02\/Spotify_square_icon.svg.png?auto=compress%2Cformat&ixlib=php-3.3.1 225w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/><\/a><a href=\"https:\/\/www.youtube.com\/playlist?list=PLjOBad1DsN1t90Vr450sdVw1ngn3zfBV7\"><img decoding=\"async\" class=\"alignright wp-image-25341\" src=\"https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&ixlib=php-3.3.1\" alt=\"YouTube square icon\" width=\"49\" height=\"35\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=210&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=717&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=538&amp;ixlib=php-3.3.1&amp;w=768&amp;wpsize=medium_large 768w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1076&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=840&amp;ixlib=php-3.3.1&amp;w=1200&amp;wpsize=fusion-1200 1200w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=560&amp;ixlib=php-3.3.1&amp;w=800&amp;wpsize=fusion-800 800w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=140&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=280&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&amp;fit=scale&amp;h=420&amp;ixlib=php-3.3.1&amp;w=600&amp;wpsize=fusion-600 600w, https:\/\/voss-media.imgix.net\/2026\/02\/YouTube_full-color_icon_2017.svg-scaled.png?auto=compress%2Cformat&ixlib=php-3.3.1 2560w\" sizes=\"(max-width: 49px) 100vw, 49px\" \/><\/a><a href=\"https:\/\/rss.com\/podcasts\/voss-solutions\/\"><img decoding=\"async\" class=\"alignright wp-image-25342\" src=\"https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&ixlib=php-3.3.1\" alt=\"RSS feed square icon\" width=\"35\" height=\"35\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=300&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2026\/02\/Generic_Feed-icon.svg.png?auto=compress%2Cformat&ixlib=php-3.3.1 330w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/><\/a><\/p>\n<\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p><img decoding=\"async\" class=\"wp-image-26484 size-medium alignleft\" src=\"https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=300&wpsize=medium\" alt=\"Jamie Litherland, Solutions Owner, VOSS\" width=\"180\" height=\"180\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=300&wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=400&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2026\/04\/Jamie-Litherland-circle-white-border.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 425w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><\/p>\n<h5>Author: Jamie Litherland,<br \/>\nSolutions Owner,<br \/>\nVOSS Solutions<\/h5>\n<p>Tuesday April 21, 2026<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_2_5 2_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.8%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:4.8%;--awb-width-medium:40%;--awb-order-medium:0;--awb-spacing-right-medium:4.8%;--awb-spacing-left-medium:4.8%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/izniyui3hz.js\" async type=\"module\"><\/script><style>wistia-player[media-id='izniyui3hz']:not(:defined) { display: block; filter: blur(5px); padding-top:100%; }<\/style> <wistia-player media-id=\"izniyui3hz\" swatch=\"false\" style=\"width: 100%;height: 180px;\"><\/wistia-player><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:-30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:50px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Most companies believe they have visibility into their UC environment. In reality, what they typically have is uptime monitoring; not true operational intelligence. Platforms like Microsoft Teams and Cisco Webex may be &#8220;up and running\u201d, but that only tells a fraction of the story. The real question &#8211; whether the UC environment is delivering value, efficiency, and return on investment &#8211; often goes unanswered.<\/h4><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-3\"><p>This is where a critical visibility gap emerges. IT teams are generally able to confirm service availability, call connectivity, and system health. However, they often lack insight into how the platform is being used, how effectively it is being adopted across the business, and whether the investment is delivering measurable outcomes. In other words, organizations are monitoring the technology, but not the value it creates.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><table>\n<tbody>\n<tr>\n<td width=\"90\">\n<h5><img decoding=\"async\" class=\"alignright wp-image-18479 size-medium\" src=\"https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=281&wpsize=medium\" alt=\"\" width=\"281\" height=\"300\" srcset=\"https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=281&wpsize=medium 281w, https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=960&amp;wpsize=large 960w, https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1440&amp;wpsize=1536x1536 1440w, https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=2048&amp;ixlib=php-3.3.1&amp;w=1920&amp;wpsize=2048x2048 1920w, https:\/\/voss-media.imgix.net\/2024\/07\/Automation-AI-icon.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 90w\" sizes=\"(max-width: 281px) 100vw, 281px\" \/><\/h5>\n<\/td>\n<td width=\"500\">\n<h5>Intelligent data<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-5\"><p>That gap has real financial consequences. One of the most common and least visible issues in UC environments is license waste. Organizations routinely over-provision licenses, assign premium tiers to users who do not need them, or fail to reclaim unused seats when employees change roles or leave. On the surface, everything appears operationally sound, but underneath, budget is being silently eroded through underutilization and inefficiency.<\/p>\n<p>The same applies to adoption. Without analytics that go beyond uptime, it becomes difficult to understand whether users are truly engaging with the tools provided. Features may be underused, meetings may be unnecessarily long or inefficient, and collaboration patterns may indicate friction that is never addressed. The result is a UC environment that looks successful from an infrastructure perspective but is underperforming from a business perspective.<\/p>\n<p>The problem is not a lack of data &#8211; it is a lack of the right layer of intelligence to connect that data to outcomes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><table>\n<tbody>\n<tr>\n<td width=\"90\">\n<h5><img decoding=\"async\" class=\"alignright wp-image-17741 size-medium\" src=\"https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&fit=scale&h=266&ixlib=php-3.3.1&w=300&wpsize=medium\" alt=\"Analytics and reporting colour icon\" width=\"300\" height=\"266\" srcset=\"https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&fit=scale&h=266&ixlib=php-3.3.1&w=300&wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=177&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=355&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=909&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1363&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2024\/04\/Analytics-reporting-COLOUR-icon.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 524w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h5>\n<\/td>\n<td width=\"500\">\n<h5>UC analytics<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-7\"><p>This is where UC analytics becomes essential. It shifts organizations from reactive management, where issues are addressed after users complain or tickets are raised, to predictive and proactive management, where patterns are identified early and acted upon before they become problems. Instead of responding to incidents, IT teams can begin to anticipate them. Instead of guessing where inefficiencies exist, they can be clearly identified and measured.<\/p>\n<p>Just as importantly, UC analytics reframes the conversation from technical performance to business value. For CFOs and IT leaders alike, the key question is no longer \u201cIs the system working?\u201d but \u201cAre we getting the return we expected from it?\u201d That shift is powerful, because it connects UC performance directly to cost control, productivity, and strategic investment decisions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><table>\n<tbody>\n<tr>\n<td width=\"90\">\n<h5><img decoding=\"async\" class=\"alignright wp-image-26521 size-medium\" src=\"https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=300&wpsize=medium\" alt=\"Missing layer icon\" width=\"300\" height=\"300\" srcset=\"https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=300&wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=400&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2026\/04\/layers-icon.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 550w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h5>\n<\/td>\n<td width=\"500\">\n<h5>The missing layer<\/h5>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-9\"><p>This is the missing layer in most UC environments. Without it, enterprises remain blind to the true performance of their communication systems. With it, UC becomes something far more valuable: a measurable, optimizable business asset.<\/p>\n<p><a href=\"https:\/\/www.voss-solutions.com\/platform\/uc-analytics\/\">VOSS UC Analytics<\/a> provides this missing layer to our customers by unifying operational data, usage insights, and cost intelligence into a single view. We enable organizations to move beyond basic monitoring and into a model of continuous optimization, where decisions are driven by real-time evidence rather than assumption. The result is a shift in control. UC is no longer something you simply maintain. It becomes something you actively manage for value.<\/p>\n<p>\ud83d\udc49 Discover how VOSS UC Analytics helps you close the visibility gap and connect UC performance to business outcomes.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#e6e7e8;border-color:#e6e7e8;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"--awb-circlecolor:#ffffff;--awb-iconcolor:#00ade5;\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-glasses fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Other articles of interest: <a href=\"https:\/\/www.voss-solutions.com\/blog\/2026\/uc-no-longer-a-tool-but-a-data-engine\/\">UC<\/a> is no longer a tool &#8211; it&#8217;s a data engine<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"--awb-circlecolor:#ffffff;--awb-iconcolor:#00ade5;\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-bullhorn fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Learn more about <a href=\"https:\/\/www.voss-solutions.com\/platform\/uc-analytics\/\">VOSS UC Analytics<\/a><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"--awb-circlecolor:#ffffff;--awb-iconcolor:#00ade5;\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-envelope fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span style=\"font-weight: 400;\">Or <a href=\"http:\/\/www.voss-solutions.com\/contact-us\/\">get in touch<\/a> with us<\/span><\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:20px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Keep up to date with our latest blogs and subscribe today<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><iframe class=\"voss-contact-us-form\" src=\"https:\/\/go.voss-solutions.com\/l\/915611\/2023-11-23\/s73tm\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" data-cookieconsent=\"ignore\" style=\"border: 0\"><\/iframe><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1000\" height=\"1000\" title=\"Cheerful,Young,Blonde,Girl,Using,Laptop,Computer,While,Sitting,With\" src=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000\" alt class=\"img-responsive wp-image-4305\" srcset=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000 1000w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-flex-column voss-classic-section\" style=\"--awb-bg-color:#e6e7e8;--awb-bg-color-hover:#e6e7e8;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">More articles of interest from VOSS<\/h4><\/div><div class=\"fusion-tagcloud-element fusion-tagcloud-1 voss-blog-tag-cloud\" style=\"--awb-alignment:flex-start;--awb-tags-spacing:10px;--tag-color:#e6e7e8;--tag-text-color:var(--awb-color8);--tag-border-color:var(--awb-color8);--tag-color-hover:#e6e7e8;--tag-text-color-hover:var(--awb-color5);--tag-border-color-hover:var(--awb-color5);\"><a href=\"https:\/\/www.voss-solutions.com\/tag\/ai\/\" class=\"tag-cloud-link tag-link-402 tag-link-position-1\" aria-label=\"AI (27 items)\">AI<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/automation\/\" class=\"tag-cloud-link tag-link-211 tag-link-position-2\" aria-label=\"Automation (2 items)\">Automation<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/bulk-change\/\" class=\"tag-cloud-link tag-link-418 tag-link-position-3\" aria-label=\"bulk change (1 item)\">bulk change<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/business-analytics\/\" class=\"tag-cloud-link tag-link-409 tag-link-position-4\" aria-label=\"business analytics (5 items)\">business analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/chatbot\/\" class=\"tag-cloud-link tag-link-416 tag-link-position-5\" aria-label=\"chatbot (1 item)\">chatbot<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cisco\/\" class=\"tag-cloud-link tag-link-80 tag-link-position-6\" aria-label=\"Cisco (3 items)\">Cisco<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/co-pilot\/\" class=\"tag-cloud-link tag-link-417 tag-link-position-7\" aria-label=\"co-pilot (1 item)\">co-pilot<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/collaboration\/\" class=\"tag-cloud-link tag-link-47 tag-link-position-8\" aria-label=\"Collaboration (3 items)\">Collaboration<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/compliance-management\/\" class=\"tag-cloud-link tag-link-210 tag-link-position-9\" aria-label=\"Compliance management (2 items)\">Compliance management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-analytics\/\" class=\"tag-cloud-link tag-link-373 tag-link-position-10\" aria-label=\"Cost Analytics (7 items)\">Cost Analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-optimization\/\" class=\"tag-cloud-link tag-link-397 tag-link-position-11\" aria-label=\"Cost optimization (2 items)\">Cost optimization<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-saving\/\" class=\"tag-cloud-link tag-link-336 tag-link-position-12\" aria-label=\"Cost saving (5 items)\">Cost saving<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/data-analytics\/\" class=\"tag-cloud-link tag-link-435 tag-link-position-13\" aria-label=\"data analytics (2 items)\">data analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-dexterity\/\" class=\"tag-cloud-link tag-link-410 tag-link-position-14\" aria-label=\"digital dexterity (2 items)\">digital dexterity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-workplace-management\/\" class=\"tag-cloud-link tag-link-25 tag-link-position-15\" aria-label=\"Digital workplace management (13 items)\">Digital workplace management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-workplace-maturity\/\" class=\"tag-cloud-link tag-link-411 tag-link-position-16\" aria-label=\"digital workplace maturity (3 items)\">digital workplace maturity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/gartner\/\" class=\"tag-cloud-link tag-link-305 tag-link-position-17\" aria-label=\"Gartner (2 items)\">Gartner<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/governance\/\" class=\"tag-cloud-link tag-link-432 tag-link-position-18\" aria-label=\"governance (4 items)\">governance<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/government\/\" class=\"tag-cloud-link tag-link-406 tag-link-position-19\" aria-label=\"government (3 items)\">government<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/insights\/\" class=\"tag-cloud-link tag-link-396 tag-link-position-20\" aria-label=\"Insights (2 items)\">Insights<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/license-management\/\" class=\"tag-cloud-link tag-link-428 tag-link-position-21\" aria-label=\"license management (4 items)\">license management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/licensing\/\" class=\"tag-cloud-link tag-link-93 tag-link-position-22\" aria-label=\"Licensing (4 items)\">Licensing<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft\/\" class=\"tag-cloud-link tag-link-81 tag-link-position-23\" aria-label=\"Microsoft (13 items)\">Microsoft<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-365\/\" class=\"tag-cloud-link tag-link-423 tag-link-position-24\" aria-label=\"Microsoft 365 (10 items)\">Microsoft 365<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-teams\/\" class=\"tag-cloud-link tag-link-19 tag-link-position-25\" aria-label=\"Microsoft Teams (8 items)\">Microsoft Teams<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-teams-phone\/\" class=\"tag-cloud-link tag-link-227 tag-link-position-26\" aria-label=\"Microsoft Teams Phone (3 items)\">Microsoft Teams Phone<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/monitoring\/\" class=\"tag-cloud-link tag-link-422 tag-link-position-27\" aria-label=\"monitoring (16 items)\">monitoring<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/multi-vendor\/\" class=\"tag-cloud-link tag-link-259 tag-link-position-28\" aria-label=\"Multi-vendor (2 items)\">Multi-vendor<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/multi-vendor-uc\/\" class=\"tag-cloud-link tag-link-54 tag-link-position-29\" aria-label=\"Multi-vendor UC (1 item)\">Multi-vendor UC<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/netflow\/\" class=\"tag-cloud-link tag-link-52 tag-link-position-30\" aria-label=\"NetFlow (2 items)\">NetFlow<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/predictive-analytics\/\" class=\"tag-cloud-link tag-link-421 tag-link-position-31\" aria-label=\"predictive analytics (2 items)\">predictive analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/productivity\/\" class=\"tag-cloud-link tag-link-329 tag-link-position-32\" aria-label=\"Productivity (2 items)\">Productivity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/rbac\/\" class=\"tag-cloud-link tag-link-364 tag-link-position-33\" aria-label=\"RBAC (3 items)\">RBAC<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/security-management\/\" class=\"tag-cloud-link tag-link-64 tag-link-position-34\" aria-label=\"Security management (3 items)\">Security management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/self-healing\/\" class=\"tag-cloud-link tag-link-256 tag-link-position-35\" aria-label=\"Self Healing (8 items)\">Self Healing<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-analytics\/\" class=\"tag-cloud-link tag-link-51 tag-link-position-36\" aria-label=\"UC analytics (4 items)\">UC analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-migration\/\" class=\"tag-cloud-link tag-link-29 tag-link-position-37\" aria-label=\"UC migration (5 items)\">UC migration<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-monitoring\/\" class=\"tag-cloud-link tag-link-223 tag-link-position-38\" aria-label=\"UC monitoring (2 items)\">UC monitoring<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-trends\/\" class=\"tag-cloud-link tag-link-273 tag-link-position-39\" aria-label=\"UC trends (2 items)\">UC trends<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/user-experience\/\" class=\"tag-cloud-link tag-link-225 tag-link-position-40\" aria-label=\"User experience (2 items)\">User experience<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-automate\/\" class=\"tag-cloud-link tag-link-26 tag-link-position-41\" aria-label=\"VOSS Automate (8 items)\">VOSS Automate<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-discover\/\" class=\"tag-cloud-link tag-link-201 tag-link-position-42\" aria-label=\"VOSS Discover (5 items)\">VOSS Discover<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-insights\/\" class=\"tag-cloud-link tag-link-49 tag-link-position-43\" aria-label=\"VOSS Insights (27 items)\">VOSS Insights<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-migrate\/\" class=\"tag-cloud-link tag-link-28 tag-link-position-44\" aria-label=\"VOSS Migrate (7 items)\">VOSS Migrate<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/wingman\/\" class=\"tag-cloud-link tag-link-415 tag-link-position-45\" aria-label=\"Wingman (1 item)\">Wingman<\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":26525,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[435,51],"class_list":["post-26517","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-data-analytics","tag-uc-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is UC analytics the missing layer in your business?<\/title>\n<meta name=\"description\" content=\"Unify operational 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