{"id":24059,"date":"2025-12-01T19:58:09","date_gmt":"2025-12-01T18:58:09","guid":{"rendered":"https:\/\/www.voss-solutions.com\/?p=24059"},"modified":"2025-12-01T19:58:09","modified_gmt":"2025-12-01T18:58:09","slug":"voss-and-virsae-form-partnership-to-power-next-gen-ai-automation-and-analytics-for-collaboration-and-customer-experience","status":"publish","type":"post","link":"https:\/\/www.voss-solutions.com\/news\/2025\/voss-and-virsae-form-partnership-to-power-next-gen-ai-automation-and-analytics-for-collaboration-and-customer-experience\/","title":{"rendered":"VOSS and Virsae form partnership to power next-gen AI automation and analytics for collaboration and customer experience"},"content":{"rendered":"

VOSS and Virsae form partnership to power next-gen AI automation and analytics for collaboration and customer experience<\/h1><\/div>
Reading, UK \u2013 Monday December 1, <\/span>2025<\/span><\/span><\/strong> \u2013\u00a0<\/strong><\/span><\/span>VOSS, an award-winning leader in digital workplace management technology, and\u00a0Virsae<\/a>, a pioneer in cloud-native monitoring and automation, today announced a strategic partnership, bringing together the complementary strengths of both organizations to unlock greater telemetry capabilities, expand access to critical data, and fuel innovative AI initiatives.<\/span>\u00a0<\/span><\/h6><\/div>

By combining VOSS\u2019\u00a0expertise\u00a0in Cisco and Microsoft technologies with\u00a0Virsae\u2019s\u00a0leadership in Avaya, Microsoft, and Genesys platforms, the partnership\u00a0will\u00a0enhance data collection and analysis.\u00a0This will\u00a0enable customers\u00a0to extract deeper insights and deliver more valuable outcomes across the\u00a0digital\u00a0workplace,\u00a0collaboration, and\u00a0customer experience\u00a0(CX).<\/span>\u00a0<\/span><\/p><\/div>

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Mike Frayne, CEO of VOSS<\/strong>, commented: “This strategic partnership with Virsae marks a new era in how enterprises can harness their data for improved efficiency. By integrating telemetry capabilities and combining our AI initiatives, we are empowering customers with the tools and intelligence needed to optimize their collaboration and CX environments, drive innovation, and achieve operational excellence.”<\/span><\/p>\n<\/div><\/div><\/div>

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Tony Jayne, CEO of Virsae<\/strong>, added: “Partnering with VOSS significantly enriches our combined offering. VOSS brings powerful migration automation, advanced management capabilities, and deep automation <\/span>expertise<\/span> that complement Virsae\u2019s cloud-native monitoring platform. Together, we can deliver end-to-end visibility, control, and AI-driven insights that support customers at every stage of their transformation journey.”<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

The\u00a0partnership\u2019s\u00a0focus\u00a0on\u00a0enhanced telemetry and data-driven intelligence positions VOSS and\u00a0Virsae\u00a0as leaders in\u00a0the management of\u00a0collaboration\u00a0and CX\u00a0solutions. By unifying their AI development initiatives, the two companies aim to deliver:<\/span>\u00a0<\/span><\/p>\n