{"id":22509,"date":"2025-08-12T11:07:47","date_gmt":"2025-08-12T10:07:47","guid":{"rendered":"http:\/\/www.voss-solutions.com\/?p=22509"},"modified":"2026-04-14T13:37:56","modified_gmt":"2026-04-14T12:37:56","slug":"microsoft-exchange-online-made-easy-a-case-study-in-automation-and-delegation","status":"publish","type":"post","link":"https:\/\/www.voss-solutions.com\/blog\/2025\/microsoft-exchange-online-made-easy-a-case-study-in-automation-and-delegation\/","title":{"rendered":"Microsoft Exchange Online Made Easy: A Case Study in Automation and Delegation"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-new-blog-heading-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:50px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;text-transform:capitalize;\">Microsoft Exchange Online Made Easy: A Case Study in Automation and Delegation<\/h1><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_6 1_6 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"768\" height=\"768\" title=\"Tim-Jalland-Colour-White-border\" src=\"https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&fit=scale&h=768&ixlib=php-3.3.1&w=768&wpsize=medium_large\" alt class=\"img-responsive wp-image-10958\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=400&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2023\/01\/Tim-Jalland-Colour-White-border.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 425w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h6>Author: Tim Jalland<br \/>\nSolution Manager, VOSS<\/h6>\n<p>Tuesday August 12, 2025<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/hete84qmsm.js\" async type=\"module\"><\/script><style>wistia-player[media-id='hete84qmsm']:not(:defined) { display: block; filter: blur(5px); padding-top:100%; }<\/style> <wistia-player media-id=\"hete84qmsm\" swatch=\"false\" style=\"width: 100%;height: 180px;\"><\/wistia-player><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p><a href=\"https:\/\/www.microsoft.com\/en-gb\/microsoft-365\/exchange\/exchange-online\" target=\"_blank\" rel=\"noopener\">Microsoft Exchange Online<\/a> is central to enterprise communication but managing it at scale in an enterprise environment can be challenging &#8211; especially for organizations with multiple regions, different time zones, diverse user groups, and distributed support teams.<\/p>\n<p>Existing admin tools &#8211; while functional &#8211; can fall short when dealing with high volumes of service requests. They often require Microsoft technical expertise and don\u2019t offer tight security controls at the local level. Tasks like mailbox provisioning, distribution list updates, and permission changes often become bottlenecks. Automation attempts may fail due to inconsistent data, rigid workflows, or lack of validation.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">The challenge<\/h4><\/div><div class=\"fusion-text fusion-text-3\"><p>One global organization faced several challenges: service requests for the simplest of tasks were slow and prone to errors due to inconsistent handling by service desk teams; administrative access was too widespread, creating both usability and security risks; native admin interfaces proved difficult to navigate at scale; and existing automation tools lacked the flexibility needed to manage the environment\u2019s complexity.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">The approach<\/h4><\/div><div class=\"fusion-text fusion-text-4\"><p>To address these challenges, VOSS collaborated closely with the organization to implement a comprehensive service management solution designed to streamline and secure their Exchange Online service. VOSS introduced a delegated administration model that empowered local service teams by providing role-based access controls and clearly defined organizational hierarchies, ensuring both operational efficiency and improved security. Alongside this, smarter automation workflows were developed featuring intuitive user interfaces, guided input fields, and embedded validation rules that significantly reduced errors and made the process easier for service desk agents of varying skill levels.<\/p>\n<p>The solution also included performance-optimized automation, capable of handling high volumes of requests while remaining flexible enough to adapt to the specific needs of different regions. Finally, integration with the organization\u2019s existing ServiceNow ticketing system enabled seamless end-to-end automation of service requests, supported by standardized templates to further increase accuracy and speed of delivery.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">The results<\/h4><\/div><div class=\"fusion-text fusion-text-5\"><p>The results were dramatic. The VOSS implementation led to a series of measurable improvements across the organization, including:<\/p>\n<ul>\n<li>Most standard service requests were handled in minutes with automation, without the need for any manual intervention by the service desk<\/li>\n<li>There were fewer calls on senior technical staff, with most requests being resolved locally<\/li>\n<li>There were less errors and faster turnaround, thanks to guided workflows and validation<\/li>\n<li>There was a significant cost-to-serve reduction of over 27% through automation<\/li>\n<li>Security controls were improved by replacing global admin roles with local administrator accounts with reduced access rights, supported by robust audit change logs<\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">The takeaway<\/h4><\/div><div class=\"fusion-text fusion-text-6\"><p>Managing Exchange Online doesn\u2019t have to be complex. With the right combination of automation, delegation, and control, even the largest environments can run efficiently and securely &#8211; freeing up resources for innovation.<\/p>\n<p>If you\u2019re struggling with the limits of existing tools or are burdened by manual processes, now is the time to explore a smarter approach. Please <a href=\"http:\/\/www.voss-solutions.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">get in touch<\/a> to discuss your requirements.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#e6e7e8;border-color:#e6e7e8;border-top-width:1px;\"><\/div><\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#00ade5;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-glasses fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Find more information about <a href=\"http:\/\/www.voss-solutions.com\/solutions\/voss-for-microsoft\/\">optimizing your Microsoft ecosystem<\/a> with VOSS<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"--awb-circlecolor:#00ade5;\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-bullhorn fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span style=\"font-weight: 400;\">Or <a href=\"http:\/\/www.voss-solutions.com\/contact-us\/\">get in touch<\/a> with us for more information or a demo<\/span><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four sign-up-for-voss-updates-heading\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Keep up to date with our latest blogs and subscribe today<\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><iframe class=\"voss-contact-us-form\" src=\"https:\/\/go.voss-solutions.com\/l\/915611\/2023-11-23\/s73tm\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" data-cookieconsent=\"ignore\" style=\"border: 0\"><\/iframe><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1000\" height=\"1000\" title=\"Cheerful,Young,Blonde,Girl,Using,Laptop,Computer,While,Sitting,With\" src=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000\" alt class=\"img-responsive wp-image-4305\" srcset=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000 1000w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column voss-classic-section\" style=\"--awb-bg-color:#e6e7e8;--awb-bg-color-hover:#e6e7e8;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">More articles of interest from VOSS<\/h4><\/div><div class=\"fusion-tagcloud-element fusion-tagcloud-1 voss-blog-tag-cloud\" style=\"--awb-alignment:flex-start;--awb-tags-spacing:10px;--tag-color:#e6e7e8;--tag-text-color:var(--awb-color8);--tag-border-color:var(--awb-color8);--tag-color-hover:#e6e7e8;--tag-text-color-hover:var(--awb-color5);--tag-border-color-hover:var(--awb-color5);\"><a href=\"https:\/\/www.voss-solutions.com\/tag\/ai\/\" class=\"tag-cloud-link tag-link-402 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