{"id":20119,"date":"2024-12-16T12:29:34","date_gmt":"2024-12-16T11:29:34","guid":{"rendered":"http:\/\/www.voss-solutions.com\/?p=20119"},"modified":"2025-06-18T11:30:35","modified_gmt":"2025-06-18T10:30:35","slug":"the-year-with-microsoft-teams-it-is-not-getting-easier","status":"publish","type":"post","link":"https:\/\/www.voss-solutions.com\/blog\/2024\/the-year-with-microsoft-teams-it-is-not-getting-easier\/","title":{"rendered":"The Year with Microsoft Teams: It is Not Getting Easier"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:30px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-breadcrumb-sep:&#039;&gt;&#039;;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/www.voss-solutions.com\/\">Home<\/a><\/span><\/span><\/nav><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-new-blog-heading-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><h1 class=\"reader-article-header__title\" dir=\"ltr\"><span data-scaffold-immersive-reader-title=\"\">The Year with Microsoft Teams: It is Not Getting Easier<\/span><\/h1><\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:24px;width:100%;\"><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_3_5 3_5 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1280\" height=\"720\" title=\"kieller-2024\" src=\"https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&ixlib=php-3.3.1\" alt class=\"img-responsive wp-image-20120\" srcset=\"https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=675&amp;ixlib=php-3.3.1&amp;w=1200&amp;wpsize=fusion-1200 1200w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=450&amp;ixlib=php-3.3.1&amp;w=800&amp;wpsize=fusion-800 800w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=113&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=225&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=338&amp;ixlib=php-3.3.1&amp;w=600&amp;wpsize=fusion-600 600w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=scale&amp;h=864&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1080&amp;ixlib=php-3.3.1&amp;w=1920&amp;wpsize=1920x1080 1920w, https:\/\/voss-media.imgix.net\/2024\/12\/kieller-2024.png?auto=compress%2Cformat&ixlib=php-3.3.1 1280w\" sizes=\"(max-width: 640px) 100vw, 800px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"300\" height=\"300\" title=\"Kevin-Kieller-colour-White-border\" src=\"https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&fit=scale&h=300&ixlib=php-3.3.1&w=300&wpsize=medium\" alt class=\"img-responsive wp-image-10957\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=400&amp;ixlib=php-3.3.1&amp;w=400&amp;wpsize=fusion-400 400w, https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2023\/01\/Kevin-Kieller-colour-White-border.png?auto=compress%2Cformat&amp;ixlib=php-3.3.1 425w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-1\"><h4 style=\"text-align: center;\">Guest Author: Kevin Kieller<br \/>\nEnableUC<\/h4>\n<p style=\"text-align: center;\">Monday, December 16, 2024<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p id=\"ember2169\" class=\"ember-view reader-text-block__paragraph\"><em>More features brings more complexity and a need to change how we manage<\/em><\/p>\n<p id=\"ember2170\" class=\"ember-view reader-text-block__paragraph\">As 2024 draws to a close, it is worth reflecting on the fact that Microsoft Teams has now been available for seven and a half years, having been launched worldwide on March 14, 2017. (This is either a short or long period of time depending on your perspective.)<\/p>\n<p id=\"ember2171\" class=\"ember-view reader-text-block__paragraph\">Overall, each year with Microsoft Teams has seen more users, more features, more licenses, and more complexity.<\/p>\n<h3 id=\"ember2172\" class=\"ember-view reader-text-block__heading-3\">Teams is Successful<\/h3>\n<p id=\"ember2173\" class=\"ember-view reader-text-block__paragraph\">Teams has certainly been successful, and provides many organizations with strong communication, collaboration, and workflow capabilities, as witnessed by\u2026<\/p>\n<ul>\n<li id=\"ember2174\" class=\"ember-view reader-text-block__paragraph\">320 million monthly active Teams users<\/li>\n<li id=\"ember2175\" class=\"ember-view reader-text-block__paragraph\">20 million monthly active PSTN users<\/li>\n<li id=\"ember2176\" class=\"ember-view reader-text-block__paragraph\">3 million Teams Premium users<\/li>\n<li id=\"ember2177\" class=\"ember-view reader-text-block__paragraph\">&gt;1 million Teams Rooms<\/li>\n<\/ul>\n<p id=\"ember2178\" class=\"ember-view reader-text-block__paragraph\">The Teams \u201cuniverse\u201d currently looks like this (as of October 2024):<\/p>\n<div class=\"reader-image-block reader-image-block--full-width\">\n<figure class=\"reader-image-block__figure\">\n<div class=\"ivm-image-view-model \">\n<div class=\"ivm-view-attr__img-wrapper \"><img decoding=\"async\" id=\"ember2179\" class=\"ivm-view-attr__img--centered reader-image-block__img evi-image lazy-image ember-view aligncenter\" src=\"https:\/\/media.licdn.com\/dms\/image\/v2\/D5612AQG8rhYqJvPQHw\/article-inline_image-shrink_1500_2232\/article-inline_image-shrink_1500_2232\/0\/1734013808729?e=1740009600&amp;v=beta&amp;t=C3IUnmdAwPJa8MvJaFj6msULo27H4n-4wryEHJBod10\" alt=\"\" \/><\/div>\n<\/div>\n<\/figure>\n<\/div>\n<p id=\"ember2180\" class=\"ember-view reader-text-block__paragraph\">320 million monthly active Teams users is indeed a big and impressive number.<\/p>\n<p id=\"ember2181\" class=\"ember-view reader-text-block__paragraph\">However, despite a huge \u201cpush\u201d from Microsoft, Teams Phone, as a replacement voice system (PBX), appears to be an underutilized capability, with only 6% of active Teams users taking advantage of this robust capability.<\/p>\n<p id=\"ember2182\" class=\"ember-view reader-text-block__paragraph\">An additional 24 million users have unused licensing for Teams Phone via their E5 license. An estimated 60 million users in total are licensed for Teams Phone, 44 million as part of their E5 bundle and an estimated 16 million additional Teams Phone license purchases, most often as an add-on to an E3 license. Certainly, an opportunity in 2025 for organizations and Microsoft partners.<\/p>\n<p id=\"ember2183\" class=\"ember-view reader-text-block__paragraph\">To get to the current state, Teams growth has been explosive, but is leveling off, granted at an impressively high level.<\/p>\n<div class=\"reader-image-block reader-image-block--full-width\">\n<figure class=\"reader-image-block__figure\">\n<div class=\"ivm-image-view-model \">\n<div class=\"ivm-view-attr__img-wrapper \"><img decoding=\"async\" id=\"ember2184\" class=\"ivm-view-attr__img--centered reader-image-block__img evi-image lazy-image ember-view aligncenter\" src=\"https:\/\/media.licdn.com\/dms\/image\/v2\/D5612AQGMv0dUdnHZKg\/article-inline_image-shrink_1500_2232\/article-inline_image-shrink_1500_2232\/0\/1734013844937?e=1740009600&amp;v=beta&amp;t=K2IgG_rp1M-0HEODC1cmS6SS3ycoyNQF24apPjGklV0\" alt=\"\" \/><\/div>\n<\/div>\n<\/figure>\n<\/div>\n<h3><\/h3>\n<h3 id=\"ember2185\" class=\"ember-view reader-text-block__heading-3\">Teams is Powerful and Keeps Adding Features<\/h3>\n<p id=\"ember2186\" class=\"ember-view reader-text-block__paragraph\">Over the past years Teams has grown more powerful, with hundreds of features added each year.<\/p>\n<p id=\"ember2187\" class=\"ember-view reader-text-block__paragraph\">2024 was no exception to this trend. Recently, Microsoft introduced a <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/techcommunity.microsoft.com\/blog\/microsoftteamsblog\/introducing-the-new-microsoft-teams-chat-and-channels-experience\/4275674\" target=\"_self\" data-test-app-aware-link=\"\">new chat and channels experience<\/a> that was described by many as one of the biggest changes to Teams ever.<\/p>\n<p id=\"ember2188\" class=\"ember-view reader-text-block__paragraph\">The new chat and channel experience works well, even with lots of channels it displays quickly and allows you to easily monitor unread messages. The numerous configuration options might be overwhelming to some users and different modes of displaying the same information can make helping a user more difficult; giving instructions on what to click on depend on their configuration choices.<\/p>\n<p id=\"ember2189\" class=\"ember-view reader-text-block__paragraph\">At Microsoft Ignite (week of November 18, 2024) additional Teams features were <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/news.microsoft.com\/ignite-2024-book-of-news\/#a-611-new-teams-features-will-help-break-down-language-barriers\" target=\"_self\" data-test-app-aware-link=\"\">announced<\/a>:<\/p>\n<ul>\n<li>Multilingual meeting transcripts<\/li>\n<li>Translation for intelligent meeting recaps<\/li>\n<li><a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-places?msockid=0f441ccd294c6de60f570f0628666cc7\" target=\"_self\" data-test-app-aware-link=\"\">Microsoft Places<\/a> which helps better manage hybrid work scenarios<\/li>\n<li>Storyline integration into Teams (previously part of <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/support.microsoft.com\/en-us\/topic\/storyline-in-viva-engage-cba3c38e-77c6-4ee6-9d5d-6c20522b1fa0\" target=\"_self\" data-test-app-aware-link=\"\">Viva Engage<\/a>)<\/li>\n<\/ul>\n<p id=\"ember2191\" class=\"ember-view reader-text-block__paragraph\">Of course, lots of new <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/11\/19\/introducing-copilot-actions-new-agents-and-tools-to-empower-it-teams\/\" target=\"_self\" data-test-app-aware-link=\"\">Copilot<\/a> features which extend Teams were also announced, including:<\/p>\n<ul>\n<li>The ability for Copilot to analyze content presented in Teams and reason over shared content<\/li>\n<li>Copilot will now give quick summaries for files shared in a Teams chat<\/li>\n<li><a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/09\/16\/microsoft-365-copilot-wave-2-pages-python-in-excel-and-agents\/\" target=\"_self\" data-test-app-aware-link=\"\">Copilot Pages<\/a> which provides persistent results for prompt results from BizChat (aka Microsoft 365 Copilot Business Chat). Pages can be shared and co-authored.<\/li>\n<li>A Copilot Interpreter agent that provides real-time language translation during a meeting. Participants can choose to have the Interpreter simulate their own voice.<\/li>\n<li>A Copilot meeting Facilitator agent that will take real-time summary notes that can be co-authored with meeting participants<\/li>\n<li>An Employee Self-Service agent that can provide answers and take actions related to common HR and IT scenarios from within Teams BizChat<\/li>\n<\/ul>\n<p id=\"ember2193\" class=\"ember-view reader-text-block__paragraph\">While the addition of new features to Teams is welcomed by power users, there is starting to be increasing \u201crumblings\u201d from standard users related to the seemingly incessant UI changes Microsoft is making.<\/p>\n<h3><\/h3>\n<h3 id=\"ember2194\" class=\"ember-view reader-text-block__heading-3\">Administration and Support of Teams<\/h3>\n<p id=\"ember2195\" class=\"ember-view reader-text-block__paragraph\">With most new Teams features, options, or capabilities there is a need for a system admin to understand and configure who gets what option. Many options have security, compliance, data residency, and\/or licensing implications.<\/p>\n<p id=\"ember2196\" class=\"ember-view reader-text-block__paragraph\">New features also require that the Teams Admin Center (TAC) continues to evolve or additions to the PowerShell scripting language are needed. Keeping up with both options, as hundreds of new features are added, can be challenging for IT Pros.<\/p>\n<p id=\"ember2197\" class=\"ember-view reader-text-block__paragraph\">With more complex configurations, and potentially many different sets of options for different user groups, diagnosing problems becomes more complex.<\/p>\n<h3><\/h3>\n<h3 id=\"ember2198\" class=\"ember-view reader-text-block__heading-3\">Licensing is Complex and Getting More Expensive<\/h3>\n<p id=\"ember2199\" class=\"ember-view reader-text-block__paragraph\">In the beginning Teams was included as part of Office 365 (and M365 licenses), now there are <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/business\/compare-all-microsoft-365-business-products-no-teams\" target=\"_self\" data-test-app-aware-link=\"\">business<\/a> and <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/enterprise\/microsoft365-plans-and-pricing\" target=\"_self\" data-test-app-aware-link=\"\">enterprise<\/a> plans where Teams has been \u201cunbundled\u201d from Microsoft 365.<\/p>\n<p id=\"ember2200\" class=\"ember-view reader-text-block__paragraph\">In addition, there are multiple add-ons to Teams, including <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/premium\" target=\"_self\" data-test-app-aware-link=\"\">Teams Premium<\/a> ($7\/user\/month), <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-ca\/microsoft-teams\/microsoft-teams-phone\" target=\"_self\" data-test-app-aware-link=\"\">Teams Phone<\/a> (included with E5, otherwise $8+\/user\/month), Copilot ($30\/user\/month), and <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/teamsroomspro\" target=\"_self\" data-test-app-aware-link=\"\">Teams Rooms Pro<\/a> ($40\/room\/month).<\/p>\n<p id=\"ember2201\" class=\"ember-view reader-text-block__paragraph\">A full enterprise plan comparison chart is available <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/cdn-dynmedia-1.microsoft.com\/is\/content\/microsoftcorp\/microsoft\/final\/en-us\/microsoft-brand\/documents\/modern-work-plan-comparison-enterprise.pdf\" target=\"_self\" data-test-app-aware-link=\"\">here<\/a>.<\/p>\n<p id=\"ember2202\" class=\"ember-view reader-text-block__paragraph\">Microsoft also recently <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/techcommunity.microsoft.com\/blog\/microsoft_365blog\/flexible-billing-for-microsoft-365-copilot-pricing-updates-for-annual-subscripti\/4288536\" target=\"_self\" data-test-app-aware-link=\"\">announced<\/a> that Teams Phone licenses will increase in cost in 2025, going from $8+\/user\/month to $10+\/user\/month. Monthly billing annual plans will all now have a 5% price increase (as compared to upfront paid annual plans).<\/p>\n<h3><\/h3>\n<h3 id=\"ember2203\" class=\"ember-view reader-text-block__heading-3\">Teams Management Options<\/h3>\n<p id=\"ember2204\" class=\"ember-view reader-text-block__paragraph\">Throughout 2024, I have had numerous discussions with many individuals at <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"http:\/\/www.voss-solutions.com\/\" target=\"_self\" data-test-app-aware-link=\"\">VOSS<\/a> focused on their approach to simplifying some of the above noted challenges with Teams.<\/p>\n<p id=\"ember2205\" class=\"ember-view reader-text-block__paragraph\">Here are some of my key takeaways from these discussions.<\/p>\n<p id=\"ember2206\" class=\"ember-view reader-text-block__paragraph\"><a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"http:\/\/www.voss-solutions.com\/offerings\/voss-automate\/\" target=\"_self\" data-test-app-aware-link=\"\">VOSS Automate<\/a> is designed to simplify the administration of Teams, and also can provide a \u201csingle pane of glass\u201d if you need to manage both Teams and other systems (e.g. Cisco). I\u2019ve seen examples where VOSS:<\/p>\n<ul>\n<li>Insulates admins from needing to deal with finicky scripting<\/li>\n<li>Can be used to automate multiple systems and multi-step processes<\/li>\n<li>Allows you to delegate capabilities based on office location, or any other logical grouping<\/li>\n<li>Can present a simplified user interface, with limited options, to first-tier support workers<\/li>\n<li>Can help standardize sets of configuration options applied to users<\/li>\n<li>Provides a complete audit trail (and supports rollback in case a change has an unintended effect)<\/li>\n<\/ul>\n<p id=\"ember2208\" class=\"ember-view reader-text-block__paragraph\"><a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"http:\/\/www.voss-solutions.com\/offerings\/voss-insights\/\" target=\"_self\" data-test-app-aware-link=\"\">VOSS Insights<\/a> extends the built-in Teams reporting to provide a unified view across multiple systems. I wrote recently that <a class=\"afaFOTlZPsCzjvRLucMiKLrwEMAMHRDLkDjhg \" href=\"https:\/\/www.linkedin.com\/pulse\/teams-reporting-evolving-still-gaps-kevin-kieller-70fjc\/\" target=\"_self\" data-test-app-aware-link=\"\">Teams reporting is improving but there are still gaps<\/a>. Cost and license optimization is an area where organizations often use VOSS Insights.<\/p>\n<h3><\/h3>\n<h3 id=\"ember2209\" class=\"ember-view reader-text-block__heading-3\">Taming Teams<\/h3>\n<p id=\"ember2210\" class=\"ember-view reader-text-block__paragraph\">At the end of 2024, organizations looking to fully leverage Teams in 2025 need to:<\/p>\n<ol>\n<li>Provide adequate initial and on-going training for end-users (This includes establishing a process for keeping up to date on new features and how these might be integrated to improve your business processes)<\/li>\n<li>Analyze and optimize Teams and add-on licenses (Copilot, Teams Premium, Teams Room Pro)<\/li>\n<li>Ensure IT has the time and inclination to keep up with management and configuration changes within Teams Admin Center and O365 Admin Center (This may involve considering third-party tools to simplify management and reporting)<\/li>\n<li>Leverage built-in tools and reports (and potentially third-party tools) to monitor, manage, and operate your Teams environment efficiently and effectively<\/li>\n<\/ol>\n<p id=\"ember2212\" class=\"ember-view reader-text-block__paragraph\">If you work for a large enterprise organization, do you have the same impression as me? In 2024 did you see Teams get more powerful, more complex, neither or both? I would love to <a href=\"https:\/\/www.linkedin.com\/pulse\/year-microsoft-teams-getting-easier-kevin-kieller-ad6ac\/\">hear your thoughts<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Keep up to date with our latest blogs and subscribe today<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><iframe class=\"voss-contact-us-form\" src=\"https:\/\/go.voss-solutions.com\/l\/915611\/2023-11-23\/s73tm\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\" data-cookieconsent=\"ignore\"><\/iframe><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1000\" height=\"1000\" title=\"Cheerful,Young,Blonde,Girl,Using,Laptop,Computer,While,Sitting,With\" src=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000\" alt class=\"img-responsive wp-image-4305\" srcset=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000 1000w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column voss-classic-section\" style=\"--awb-bg-color:#e6e7e8;--awb-bg-color-hover:#e6e7e8;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">More articles of interest from VOSS<\/h4><\/div><div class=\"fusion-tagcloud-element fusion-tagcloud-1 voss-blog-tag-cloud\" style=\"--awb-alignment:flex-start;--awb-tags-spacing:10px;--tag-color:#e6e7e8;--tag-text-color:var(--awb-color8);--tag-border-color:var(--awb-color8);--tag-color-hover:#e6e7e8;--tag-text-color-hover:var(--awb-color5);--tag-border-color-hover:var(--awb-color5);\"><a href=\"https:\/\/www.voss-solutions.com\/tag\/ai\/\" class=\"tag-cloud-link tag-link-402 tag-link-position-1\" aria-label=\"AI (27 items)\">AI<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/automation\/\" class=\"tag-cloud-link tag-link-211 tag-link-position-2\" aria-label=\"Automation (2 items)\">Automation<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/bulk-change\/\" class=\"tag-cloud-link tag-link-418 tag-link-position-3\" aria-label=\"bulk change (1 item)\">bulk change<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/business-analytics\/\" class=\"tag-cloud-link tag-link-409 tag-link-position-4\" aria-label=\"business analytics (5 items)\">business analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/chatbot\/\" class=\"tag-cloud-link tag-link-416 tag-link-position-5\" aria-label=\"chatbot (1 item)\">chatbot<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cisco\/\" class=\"tag-cloud-link tag-link-80 tag-link-position-6\" aria-label=\"Cisco (3 items)\">Cisco<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/co-pilot\/\" class=\"tag-cloud-link tag-link-417 tag-link-position-7\" aria-label=\"co-pilot (1 item)\">co-pilot<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/collaboration\/\" class=\"tag-cloud-link tag-link-47 tag-link-position-8\" aria-label=\"Collaboration (3 items)\">Collaboration<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/compliance-management\/\" class=\"tag-cloud-link tag-link-210 tag-link-position-9\" aria-label=\"Compliance management (2 items)\">Compliance management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-analytics\/\" class=\"tag-cloud-link tag-link-373 tag-link-position-10\" aria-label=\"Cost Analytics (7 items)\">Cost Analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-optimization\/\" class=\"tag-cloud-link tag-link-397 tag-link-position-11\" aria-label=\"Cost optimization (2 items)\">Cost optimization<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cost-saving\/\" class=\"tag-cloud-link tag-link-336 tag-link-position-12\" aria-label=\"Cost saving (5 items)\">Cost saving<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/data-analytics\/\" class=\"tag-cloud-link tag-link-435 tag-link-position-13\" aria-label=\"data analytics (2 items)\">data analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-dexterity\/\" class=\"tag-cloud-link tag-link-410 tag-link-position-14\" aria-label=\"digital dexterity (2 items)\">digital dexterity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-workplace-management\/\" class=\"tag-cloud-link tag-link-25 tag-link-position-15\" aria-label=\"Digital workplace management (13 items)\">Digital workplace management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/digital-workplace-maturity\/\" class=\"tag-cloud-link tag-link-411 tag-link-position-16\" aria-label=\"digital workplace maturity (3 items)\">digital workplace maturity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/gartner\/\" class=\"tag-cloud-link tag-link-305 tag-link-position-17\" aria-label=\"Gartner (2 items)\">Gartner<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/governance\/\" class=\"tag-cloud-link tag-link-432 tag-link-position-18\" aria-label=\"governance (4 items)\">governance<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/government\/\" class=\"tag-cloud-link tag-link-406 tag-link-position-19\" aria-label=\"government (3 items)\">government<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/insights\/\" class=\"tag-cloud-link tag-link-396 tag-link-position-20\" aria-label=\"Insights (2 items)\">Insights<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/license-management\/\" class=\"tag-cloud-link tag-link-428 tag-link-position-21\" aria-label=\"license management (4 items)\">license management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/licensing\/\" class=\"tag-cloud-link tag-link-93 tag-link-position-22\" aria-label=\"Licensing (4 items)\">Licensing<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft\/\" class=\"tag-cloud-link tag-link-81 tag-link-position-23\" aria-label=\"Microsoft (13 items)\">Microsoft<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-365\/\" class=\"tag-cloud-link tag-link-423 tag-link-position-24\" aria-label=\"Microsoft 365 (10 items)\">Microsoft 365<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-teams\/\" class=\"tag-cloud-link tag-link-19 tag-link-position-25\" aria-label=\"Microsoft Teams (8 items)\">Microsoft Teams<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/microsoft-teams-phone\/\" class=\"tag-cloud-link tag-link-227 tag-link-position-26\" aria-label=\"Microsoft Teams Phone (3 items)\">Microsoft Teams Phone<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/monitoring\/\" class=\"tag-cloud-link tag-link-422 tag-link-position-27\" aria-label=\"monitoring (16 items)\">monitoring<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/multi-vendor\/\" class=\"tag-cloud-link tag-link-259 tag-link-position-28\" aria-label=\"Multi-vendor (2 items)\">Multi-vendor<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/multi-vendor-uc\/\" class=\"tag-cloud-link tag-link-54 tag-link-position-29\" aria-label=\"Multi-vendor UC (1 item)\">Multi-vendor UC<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/netflow\/\" class=\"tag-cloud-link tag-link-52 tag-link-position-30\" aria-label=\"NetFlow (2 items)\">NetFlow<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/predictive-analytics\/\" class=\"tag-cloud-link tag-link-421 tag-link-position-31\" aria-label=\"predictive analytics (2 items)\">predictive analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/productivity\/\" class=\"tag-cloud-link tag-link-329 tag-link-position-32\" aria-label=\"Productivity (2 items)\">Productivity<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/rbac\/\" class=\"tag-cloud-link tag-link-364 tag-link-position-33\" aria-label=\"RBAC (3 items)\">RBAC<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/security-management\/\" class=\"tag-cloud-link tag-link-64 tag-link-position-34\" aria-label=\"Security management (3 items)\">Security management<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/self-healing\/\" class=\"tag-cloud-link tag-link-256 tag-link-position-35\" aria-label=\"Self Healing (8 items)\">Self Healing<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-analytics\/\" class=\"tag-cloud-link tag-link-51 tag-link-position-36\" aria-label=\"UC analytics (4 items)\">UC analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-migration\/\" class=\"tag-cloud-link tag-link-29 tag-link-position-37\" aria-label=\"UC migration (5 items)\">UC migration<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-monitoring\/\" class=\"tag-cloud-link tag-link-223 tag-link-position-38\" aria-label=\"UC monitoring (2 items)\">UC monitoring<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/uc-trends\/\" class=\"tag-cloud-link tag-link-273 tag-link-position-39\" aria-label=\"UC trends (2 items)\">UC trends<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/user-experience\/\" class=\"tag-cloud-link tag-link-225 tag-link-position-40\" aria-label=\"User experience (2 items)\">User experience<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-automate\/\" class=\"tag-cloud-link tag-link-26 tag-link-position-41\" aria-label=\"VOSS Automate (8 items)\">VOSS Automate<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-discover\/\" class=\"tag-cloud-link tag-link-201 tag-link-position-42\" aria-label=\"VOSS Discover (5 items)\">VOSS Discover<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-insights\/\" class=\"tag-cloud-link tag-link-49 tag-link-position-43\" aria-label=\"VOSS Insights (27 items)\">VOSS Insights<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/voss-migrate\/\" 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