{"id":17421,"date":"2024-04-09T11:57:15","date_gmt":"2024-04-09T10:57:15","guid":{"rendered":"http:\/\/www.voss-solutions.com\/?p=17421"},"modified":"2026-04-14T12:35:25","modified_gmt":"2026-04-14T11:35:25","slug":"embracing-artificial-intelligence-for-the-digital-workplace","status":"publish","type":"post","link":"https:\/\/www.voss-solutions.com\/blog\/2024\/embracing-artificial-intelligence-for-the-digital-workplace\/","title":{"rendered":"Embracing Artificial Intelligence for the Digital Workplace"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-new-blog-heading-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:50px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;text-transform:capitalize;\">Embracing Artificial Intelligence for the Digital Workplace<\/h1><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"284\" height=\"284\" alt=\"Dan Payne, CTO, VOSS Solutions\" title=\"Dan-Payne-BW-circle\" src=\"https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&ixlib=php-3.3.1\" class=\"img-responsive wp-image-16660\" srcset=\"https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&amp;fit=scale&amp;h=200&amp;ixlib=php-3.3.1&amp;w=200&amp;wpsize=fusion-200 200w, https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&amp;fit=scale&amp;h=300&amp;ixlib=php-3.3.1&amp;w=300&amp;wpsize=medium 300w, https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1024&amp;ixlib=php-3.3.1&amp;w=1024&amp;wpsize=large 1024w, https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&amp;fit=scale&amp;h=1536&amp;ixlib=php-3.3.1&amp;w=1536&amp;wpsize=1536x1536 1536w, https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&amp;fit=crop&amp;h=1000&amp;ixlib=php-3.3.1&amp;w=1000&amp;wpsize=1000x1000 1000w, https:\/\/voss-media.imgix.net\/2024\/03\/Dan-Payne-BW-circle.png?auto=compress%2Cformat&ixlib=php-3.3.1 284w\" sizes=\"(max-width: 640px) 100vw, 200px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h6>Author: Dan Payne<br \/>\nChief Technology Officer, VOSS Solutions<\/h6>\n<p>Tuesday April 9, 2024<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/ltlnpb660d.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_embed wistia_async_ltlnpb660d seo=true videoFoam=true\" style=\"width:100%;height:150px;position:relative\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2 voss-classic-section\"><h6>Introducing AI into the digital workplace landscape has become more than just a trend; it&#8217;s a transformative shift that promises to redefine how businesses operate and how employees engage with technology. At the recent Enterprise Connect event in Orlando, the excitement surrounding AI was palpable, with <a href=\"https:\/\/www.nojitter.com\/ai-automation\/enterprise-connect-2024-were-beginning-artificial-intelligence-transformation\">industry experts highlighting<\/a> its potential to revolutionize collaboration, productivity, and overall employee experience.<\/h6>\n<p>There is no doubt that AI&#8217;s ascent in the digital workplace landscape is reshaping the future of work, bringing a new era that is characterized by hybrid work models and a sharp focus on employee productivity and experience. A robust and highly agile digital workplace strategy is central to navigating this evolving landscape.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:50px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"669\" height=\"272\" alt=\"VOSS inbuilt hierarchy divides the tenant into sub units, each with its own services, users, telephony numbers, and devices\" title=\"Digital,Chatbot,,Internet,Bot,Application,,Conversation,Assistant,,Ai,Artificial,Intelligence.\" src=\"https:\/\/voss-media.imgix.net\/2023\/10\/Chatbot-AI-blogjpg-scaled.jpg?auto=compress%2Cformat&fit=crop&h=272&ixlib=php-3.3.1&w=669&wpsize=blog-large\" class=\"img-responsive wp-image-15368\" srcset=\"https:\/\/voss-media.imgix.net\/2023\/10\/Chatbot-AI-blogjpg-scaled.jpg?auto=compress%2Cformat&fit=crop&h=272&ixlib=php-3.3.1&w=669&wpsize=blog-large 669w, https:\/\/voss-media.imgix.net\/2023\/10\/Chatbot-AI-blogjpg-scaled.jpg?auto=compress%2Cformat&amp;ixlib=php-3.3.1 400w\" sizes=\"(max-width: 669px) 100vw, 669px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-3 voss-classic-section\"><p>However, If your organization hasn&#8217;t started introducing AI into your UC stack yet, don\u2019t worry, you are not alone. In fact, in a <a href=\"https:\/\/investor.cisco.com\/news\/news-details\/2024\/Cisco-Hybrid-Work-Study-Reveals-Companies-Need-to-Modernize-Offices\/default.aspx\">recent Cisco survey<\/a>, it was found that while most employers plan to adopt AI into their organization, few have yet to have strategies.<\/p>\n<h3>Laying the groundwork for AI<\/h3>\n<p>Rather than succumbing to panic about AI adoption, the focus should first be on following a strategic roadmap towards AI readiness &#8211; you need to prepare your organization for AI, as all businesses need the right conditions for innovation to thrive. This preparation is especially crucial for UC and the digital workplace.<\/p>\n<p>For successful AI adoption, you need a highly agile UC framework, capable of seamlessly absorbing disruptive technologies. Essentially, your UC stack needs to excel at extracting, interpreting, and acting upon new UC data, effortlessly.<\/p>\n<p>So the question to ask is, is your UC stack agile and ready? If not, it\u2019s time to invest in automation management technology that will facilitate the adoption of AI. Without these tools in place, your AI strategy is a non-starter.<\/p>\n<p>And, when it comes to deciding on who is going to help you on your AI journey, we encourage you to prioritize three key areas for your UC automation management partner: User experience, engagement, and outcomes. User experience dictates how individuals interact with AI, engagement measures the depth of AI utilization, and outcomes gauge the tangible benefits AI brings to your business objectives. Make sure your UC automation management technology can support these three success areas.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:50px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"669\" height=\"272\" alt=\"VOSS inbuilt hierarchy divides the tenant into sub units, each with its own services, users, telephony numbers, and devices\" title=\"VOSS-webinar-thumbnail\" src=\"https:\/\/voss-media.imgix.net\/2022\/12\/9WySo615-Avaya-webinar-thumbnail.png?auto=compress%2Cformat&fit=crop&h=272&ixlib=php-3.3.1&w=669&wpsize=blog-large\" class=\"img-responsive wp-image-10052\"\/><\/span><\/div><div class=\"fusion-text fusion-text-4\"><h3>Clarifying roles and responsibilities<\/h3>\n<p>Once you have transformed your UC stack into a highly automated and dynamic framework, the next step is to understand the distinct roles and responsibilities within the AI integration process. From architects and CIOs, to digital workplace leaders and operational management, each stakeholder will play a critical role in the successful adoption of AI technologies in your organization. Recruit your team, identify the role they will play, and clearly lay out your objectives and timeline.<\/p>\n<h3>Impact areas of AI in the digital workplace<\/h3>\n<p>AI&#8217;s influence will permeate all areas of the digital workplace, spanning collaboration, communications, connectivity, knowledge sharing, and the facilitation of flexible working. While building your AI strategy, give all of these areas due consideration and agree where to start.. Remember, the overarching goal is to empower employees, enhance their digital experience, and fuel success through AI-driven efficiencies.<\/p>\n<h3>Identifying the challenges<\/h3>\n<p>Despite its immense promise, AI implementation comes with its share of challenges, including securing budget allocations for AI initiatives, orchestrating a seamless transition to the cloud while managing legacy systems, and overcoming resistance to change among employees. Added to these, companies must navigate the intricate landscape of data privacy and security, ensuring that AI systems comply with regulations and protect sensitive information\u2014a concern that directly impacts employee trust. Furthermore, cultural resistance within the organization can significantly slow down AI adoption, as established norms and scepticism towards new technologies can hinder progress. Navigating these challenges will require a strategy that is tailored to your organization&#8217;s unique circumstances, emphasizing step-by-step implementation and inclusive change management to bring people along in the journey.<\/p>\n<h3>Embracing the AI journey<\/h3>\n<p>Transitioning to an AI-powered digital workplace is not a quick fix; it\u2019s an ongoing process of feedback and continuous improvement, emphasizing the importance of starting with small, manageable steps to gain momentum. This journey involves gradually aligning your organization&#8217;s structure and culture with the evolving demands of the AI era, allowing for adjustments based on real-time feedback and lessons learned. While the path forward may seem daunting, initiating the process with small, focused projects can build confidence and demonstrate value, paving the way for broader adoption. By following the steps shared above, you can develop an AI strategy for your digital workplace that continually adapts to meet the needs of all stakeholders, turning the execution of this strategy into a cycle of implementing, learning, and refining. Embrace this iterative journey, and the promise of substantial rewards awaits those who approach it with patience and strategic foresight.<\/p>\n<p><a href=\"http:\/\/www.voss-solutions.com\/contact-us\/\">Contact us<\/a> to learn more.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling voss-classic-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four sign-up-for-voss-updates-heading\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Keep up to date with our latest blogs and subscribe today<\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><iframe class=\"voss-contact-us-form\" src=\"https:\/\/go.voss-solutions.com\/l\/915611\/2023-11-23\/s73tm\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\" data-cookieconsent=\"ignore\"><\/iframe><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\" style=\"border-radius:30px;\"><img decoding=\"async\" width=\"1000\" height=\"1000\" title=\"Cheerful,Young,Blonde,Girl,Using,Laptop,Computer,While,Sitting,With\" src=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000\" alt class=\"img-responsive wp-image-4305\" srcset=\"https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=150&amp;ixlib=php-3.3.1&amp;w=150&amp;wpsize=thumbnail 150w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&amp;fit=crop&amp;h=66&amp;ixlib=php-3.3.1&amp;w=66&amp;wpsize=recent-works-thumbnail 66w, https:\/\/voss-media.imgix.net\/2021\/11\/VOSS-image_1120840982-scaled.jpg?auto=compress%2Cformat&fit=crop&h=1000&ixlib=php-3.3.1&w=1000&wpsize=1000x1000 1000w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#e6e7e8;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1420.64px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column voss-classic-section\" style=\"--awb-bg-color:#e6e7e8;--awb-bg-color-hover:#e6e7e8;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:0px;--awb-margin-bottom-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">More articles of interest from VOSS<\/h4><\/div><div class=\"fusion-tagcloud-element fusion-tagcloud-1 voss-blog-tag-cloud\" style=\"--awb-alignment:flex-start;--awb-tags-spacing:10px;--tag-color:#e6e7e8;--tag-text-color:var(--awb-color8);--tag-border-color:var(--awb-color8);--tag-color-hover:#e6e7e8;--tag-text-color-hover:var(--awb-color5);--tag-border-color-hover:var(--awb-color5);\"><a href=\"https:\/\/www.voss-solutions.com\/tag\/ai\/\" class=\"tag-cloud-link tag-link-402 tag-link-position-1\" aria-label=\"AI (27 items)\">AI<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/automation\/\" class=\"tag-cloud-link tag-link-211 tag-link-position-2\" aria-label=\"Automation (2 items)\">Automation<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/bulk-change\/\" class=\"tag-cloud-link tag-link-418 tag-link-position-3\" aria-label=\"bulk change (1 item)\">bulk change<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/business-analytics\/\" class=\"tag-cloud-link tag-link-409 tag-link-position-4\" aria-label=\"business analytics (5 items)\">business analytics<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/chatbot\/\" class=\"tag-cloud-link tag-link-416 tag-link-position-5\" aria-label=\"chatbot (1 item)\">chatbot<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/cisco\/\" class=\"tag-cloud-link tag-link-80 tag-link-position-6\" aria-label=\"Cisco (3 items)\">Cisco<\/a>\n<a href=\"https:\/\/www.voss-solutions.com\/tag\/co-pilot\/\" 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